**Control Automation Development-** **Lead** **(C12) - SBS** **A** **bout** **CITI** Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We have 200+ years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. **About** **AIM** **:** Analytics and Information Management (AIM) is a global community that is driving data driven transformation across Citi in multiple functions with the objective to create actionable intelligence for our business leaders. We are a fast-growing organization working with Citi businesses and functions across the world.   **What do** **we do** **:** We simplify, streamline, and automate controls—strengthening our ability to prevent issues. Control Automation Team automates manual controls through data driven capabilities using industry standard tools & techniques in collaboration with Business, Internal Audit, Internal Citi Risk and Control and Technology. This team work with business for audit, by Identifying cases on control gaps, policy breaches and providing data evidence for audit completion. **Expertise** **Required:** **Responsibility** + Ability to study and map "As is” process and evaluate automation feasibility. + Lead scrum teams involved in developing automation controls. + Lead a team of analyst to gather, clean, and analyze data from multiple sources to drive actionable insights. + Understand the control requirements and create and translate the business requirements to automation ready components to ateam of automation developers + Participate and lead the grooming exercise to understand the functional and technical aspects , and work with the automation lead and technology team to come out with a high level design of automation solutions. + Create test scenarios and enable validate the automated controls developed by the automation analysts. + Stay current to industry trends and emerging technologies in AI related technologies to constantly improve process and methodologies. + Conduct in-depth analysis of complex datasets to uncover trends, patters, and opportunities for optimization. + Provide strategic recommendations based on data-driven insights to support business planning and resource allocation. **Analytical Skills** + Excellent process analysis and optimization skills + Proficient in Data analysis & interpretation + Excellent Critical thinking and problem solving skills. + Good with formulating analytical methodology, identifying inconsistencies, anomalies & patterns with data. + Requirements elicitation and documentation + Provide recommendations and generate actionable Business Insights. + Proficient with data manipulation and problem solving to effectively work with large datasets and drive actionable conclusions. **Tools and Platforms** + Exposure to business process automation tools and AI technologies + Basic – intermediate experience in Appian, Xceptor and Tableau + Proficient in MS Excel, PowerPoint, and VBA _Nice to have_ – Experience on below: + Workflow management tools like Jira, Confluence, Bit Bucket (Version Control) etc. **Domain Skills** Good understanding of + Banking Products (Wealth, Cards, Deposit, Loans & Insurance etc.) + MCA & Inherent Risk **Functional Skills** + Business risk, controls, compliance, and data management. _Nice to have_ - Knowledge of Finance Regulations, Understanding of Audit Process **Soft Skills** + Proven leadership ability with experience in mentoring and developing a team of analyst + Should have excellent communication and inter-personal skills with ability to convey technical concepts to non-technical stakeholders. + Mentoring junior members in the team + Ability to thrive in a dynamic and fast-paced environment. + Contribute to organizational initiatives in wide ranging areas including competency development, training, organizational building activities etc. + Proactive approach in solving problems and eye for details. + A strong team player **Basic Qualifications** + Master’s degree in information technology / Information Systems / Computer Applications / Engineering from a premier institute. BTech/B. E/MCA in Information Technology / Information Systems / Computer Applications. + _(Preferred)_ Postgraduate in – Masters in computers + 8-12 years of experience as a business analyst with experience in business process automation ------------------------------------------------------ **Job Family Group:** Decision Management ------------------------------------------------------ **Job Family:** Business Analysis ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.