We’re seeking a Business Analytics Consultant to join the GBS COO – Advanced Analytics & Insights team at MBPS. The role focuses on supporting reporting and analytics to enable data-driven decision-making. You’ll be responsible for transforming data from various sources into actionable reports, dashboards, and insights. Strong stakeholder management is essential to ensure timely and effective delivery of analytics solutions. The position also involves driving process improvements through data analysis and automation. **Position Responsibilities:** + Oversee Asia reporting function, produce Asia specific data to support Asia Proc strategy for regional and local teams + Support system design and change as Reporting function SME + Support and/or lead in developing, managing, and executing controls and processes aligned to Procurement policies. + Ensure data integrity, accuracy and quality and attend to the needs of routine management reporting and ad-hoc strategic reporting. + Document and analyze existing processes, evaluate business requirements, and recommend appropriate alternatives and/or enhancements to current processes or systems + Act as liaison between business areas and project team stakeholders for the development and implementation of new processes/ systems and enhancement of existing processes/systems + Prepare communications and training **Required Qualifications:** + Bachelor’s degree in any quantitative or business course, preferably data or Information Technology + At least 5 years experience in any data analysis, business reporting and analytics, business consultancy and/or similar roles in the BPO/Shared Services industry. + Must be amenable to work on a hybrid set up in Quezon City (3 days work onsite, 2 days work from home). + Amenability to work on the mid to night shift (dependent on business need) **Preferred Qualifications:** + Strong technical skills on analytics and data transformation tools. Intermediate to advanced Power BI, Power Query, Excel, SQL and Power Automate/VBA. Basic knowledge and working experience in using Jira, Power Apps and Python. + Governance concepts: thorough understanding of data governance and control concepts (e.g. risk mitigation concepts, access right control) + Able to translate issues and problems into effective business solutions + Ability to effectively apply project management and business cases methodologies and ensure the necessary technical skills are included with the project team and utilized appropriately + Communication: high-level written and verbal communication skills; able to clearly and accurately translate business requirements into non-technical and lay terms and in communicating insights to team members and management **When you join our team:** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido