Business Analyst / Project Management Internship

  

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

   

Job Family Definition:

Students pursuing a degree in: in Industrial Engineering, Business Administration. Assists in various tasks aligned with their field of study, including research, collaboration on team initiatives and projects, problem-solving, and creative thinking to gain hands-on experience and develop professional skills. Includes internships, research roles, visiting scholar positions, or other program-related opportunities

Management Level Definition:

Job Summary: Support the Customer Experience & Business Process Improvements team by blending business analysis, project coordination, and automation/digitalization efforts to optimize CX operations. The role focuses on identifying process and automation opportunities, driving small-to-medium improvement projects, and delivering measurable outcomes.

Key Responsibilities

Process Analysis & Design: Map current-state processes, perform root-cause analysis, identify bottlenecks and opportunities for standardization or automation.Automation & Digitalization Support: Help scope, prototype, test, and implement automation solutions (RPA, low-code/no-code workflows) to reduce manual effort and errors.Project Coordination & Delivery: Maintain project plans, track milestones, implementation phases and communicate status to stakeholders.Metrics & Reporting: Build dashboards and reports (Power BI, Excel) to track operational KPIs and impact (error reduction, time saved, ROI).

Requirements & Qualifications

Education: Pursuing a bachelor’s degree in Industrial Engineering, Business AdministrationAnalytical Skills: Strong problem-solving mindset with the ability to analyze data and translate findings into actionable recommendations.Excel Proficiency: Advanced Excel skills (pivot tables, XLOOKUP/VLOOKUP, formulas).Reporting & Visualization: Experience with Power BI (or Tableau) to create dashboards and reports.Project Tools: Familiarity with Smartsheet (or MS Project), and exposure to AgileData Fundamentals: Basic SQL for simple queries and comfort working with CSVs/data extracts.Automation Interest: Exposure to or interest in RPA/low-code toolsSoft Skills: Strong written and verbal communication, organization, attention to detail, and collaborative teamwork.

Nice-to-Have

Coursework or certification in Lean/Six Sigma (Yellow/Green Belt), Agile/Scrum, or business analysis.Basic scripting experience (Python/R) for data manipulation or automation.Experience with CRM/CX platforms (Salesforce, Totango) and familiarity with CX metrics (NPS, CSAT).

Impact/Scope:

University students actively enrolled in a university/college/institution pursuing a Bachelor's degree in a non-technical area of study, and who typically works during school breaks and then returns to their university. While this applies to most interns, there may be opportunities for full-time students to work as part-time interns during the school year in some countries.

Additional Skills:

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#mexico#interns

Job:

Administration

Job Level:

N/A

    

    

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

In accordance with applicable Mexican laws and our commitment to non-discrimination, HPE strictly prohibits requiring medical certificates related to pregnancy status or HIV as conditions for employment, continued service, or promotion.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

No Fees Notice & Recruitment Fraud Disclaimer

 

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates.  These scammers often seek to obtain personal information or money from candidates.

 

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.  The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.