**Introduction** At IBM, we never stop advancing. Our company is driven by a culture of continuous learning, innovation, agility, passion, and resilience. These values empower our teams to deliver world-class products and solutions to clients and partners across the globe, every single day. As an intern, you’ll gain hands-on experience, sharpen your analytical skills, and work alongside a global network of professionals. This is your opportunity to step into the world of business analytics. **Your role and responsibilities** As a Business Analyst Intern within the Technical Lifecycle Support (TLS) division, you’ll serve as a link between IT, business, and finance teams. Your role will focus on analyzing key business processes and providing insights that drive decision-making across the organization. Typical examples of the deliverables are functional and non-functional requirements, use-cases, process models, and impact analysis. Key responsibilities include: * Collaborating with the Performance Management team to track and analyze elemental spend recorded in the IBM ledger. * Supporting cost, revenue, and gross profit analysis across offerings and segments. * Developing monthly department operating cost reports. * Learning the data structures and systems behind ledger entries and data feeds. * Assisting management with portfolio health tracking. * Reporting on monthly I/T, RESO, and Allocations spending, as well as tracking Cost Take-Out (CTO) initiatives. * Reconciling cost and revenue elements to prevent gross profit (GP) leakage and orphaned costs. * Work with cross-functional teams to identify and resolve account-level GP discrepancies. **Required technical and professional expertise** * Proficiency in Microsoft Excel. * Familiarity with query writing or experience using Business Intelligence tools, for data analysis. * Understanding of financial principles and concepts. * Strong business communication skills. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.