Discovery Health Systems (DHS)

 

Business Analyst (Intermediate) – BMS

 

 

About Discovery 

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.

 

About Discovery Health Benefit Solutions Team

Working in a high-performance organization that prides itself in attracting the finest talent, we challenge ourselves to find solutions that make a difference in the world. Our environment is always buzzing with energy and smart, motivated people working on finding the best way to move forward.  The Business Analyst position is available in the Benefit Management Systems team and will work on dynamic new projects and product enhancements to improve business inefficiencies, gain competitive advantage on our products and ultimately provide better service for our clients. Using knowledge of the organization’s technology infrastructure and specific software applications, the Business Analyst will help the business to address changes through technologies.

About the role

Within the Benefit Management System area, the Business Analyst (Intermediate) will interface between multiple business areas and multiple teams that require deep integration of solutions. The role will support the project throughout the project lifecycle and will manage the release as well as post release monitoring. The Business Analyst in the BMS area must be technical with the ability to understand basic development principles including change management. The role might include coaching and mentoring of Junior BA's.

 

Areas of responsibility may include but not limited to:

The successful candidate will perform but not limited to the following key outputs in respect of the Benefit Management System portfolio:

 

The Business Analyst must have an expert understanding of:

the system development life cycle and can explain the importance of the BA and change management role in each stage the distinction between business, functional and non-functional requirements the differences between business requirements and business rules the role of BA in supporting delivery of requirements and ensuring operational readiness the types of project approaches such as Waterfall and Agile the types of change management approaches such as ADKAR the principles of system and user acceptance testing and the link to requirements documentation principles of project risks, issues, assumptions, and dependencies principles of business and IT strategy within the organization and in general

 

The Business Analyst must be able to demonstrate that they can:

Run a requirements gathering/JAD workshop to gather new requirements Perform project estimation for BA tasks make recommendations for requirements approaches Produce an accurate impact assessment document with approval from all stakeholders Present to senior stakeholders Direct a process improvement program Create training material to facilitate adoption of new system features Construct complex process, diagrams, standard operating procedures, and work

instructions

resolve requirements conflict through effective stakeholder engagement offer support and guidance to junior and intermediate business analysts  identify and document project risks, issues, assumptions, and dependencies perform quality assurance of business analysis deliverables manage and co-ordinate work and priorities of a team of junior BA’s work with senior stakeholders to determine business change impact perform analysis at a strategic level and understand principles of business and enterprise architecture

Competencies

The successful candidate must demonstrate the following competencies:

Analytical thinking Personal organisation and time management skills Business writing skills, presentation, and facilitation skills  Communication skills (written, verbal/presenting, and listening) Stress management skills and negotiation skills Change management Client-driven and results oriented Able to resolve conflict Creative and innovative Self-driven Diligence

 

 

Education and Experience BSc Computer Science or equivalent 3-year IT qualification Change Management course, BPMN Course, PM training or qualification At least 3-years’ experience as a Business Analyst  Change Management exp in a systems environment  Solution development and software testing

 

 

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.