About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle all while reducing risk. You can learn more about LexisNexis Risk at the link below. https://risk.lexisnexis.com/insurance About the Role Business Analyst II is responsible for gathering, analyzing, and documenting business requirements and processes to support the development and implementation of IT and business solutions. This role bridges the gap between business stakeholders and technical teams, ensuring that solutions align with company strategic goals and operational needs. This position will be hybrid in Alpharetta, GA. Candidates should be available for onsite interviewing. Responsibilities + Analyze and document complex business requirements and workflows. + Develop process flows, and metrics using JQL’s, Excel and power BI + Create technical and functional user documentation. + Translate business requirements into user stories and functional specifications. + Identify and document process improvements based on best practices and data analysis. + Collaborate with remote development teams, internal IT, and business stakeholders to ensure requirements are met. + Maintain stakeholder expectations and escalate issues to project managers as needed. + Contribute to the development of new tools, processes, and solutions to meet evolving product needs. + Perform data analysis, research, software analysis, and design tasks to support solution development. + Other duties as assigned Requirements + Minimum 3+ years of experience as an IT Business Analyst. We prefer up to 5 yrs of experience. + Bachelor’s degree in business, Information Systems, or a related field. + Experience working in Agile, Scrum, or Kanban environments. + Familiarity with software development lifecycle (SDLC). Preferred Certifications (preferred but not required). + Six Sigma Green Belt + PMC Level I (Pragmatic Institute). + IIBA CBAP certification + Microsoft certifications Technical Skills + Proficient in documenting As-Is and To-Be processes. + Strong understanding of various software development methodologies. + Skilled in Microsoft Office Suite. + Moderate facilitation and strong communication skills. + Proven project management capabilities. + Ability to create and maintain data metrics and perform system analysis. + Proficient with Microsoft Excel and Power BI + Experience with JIRA, Confluence, Salesforce What We're Looking ForStrong analytical and problem-solving skills.Excellent communication and teamwork abilities.A passion for customer experience and continuous improvement. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.