Job Title:

Business Analyst_Content Moderation_WFO_Lisboa

Job Description

Business Analyst to manage flows and create reportings and insights
The Specialist, Operations Reporting is responsible for developing, maintaining, and delivering operations reports to support business decision-making processes. This role involves interpreting data, analyzing results, and providing ongoing reports to ensure our operations run efficiently and effectively.

Essential Functions/Core Responsibilities:

Develop and maintain regular operations reports and dashboards to track key performance indicators (KPIs) and business metrics.Analyze large data sets to identify trends, patterns, and insights that drive business decisions.Collaborate with various departments to understand their reporting needs and develop customized reports.Ensure data accuracy and consistency, troubleshooting any discrepancies in reports.Provide recommendations based on data analysis to improve operational efficiency and effectiveness.Assist in the development of reporting tools and systems that enhance data analysis capabilities.Present findings and insights to management and stakeholders in a clear and concise manner.

Candidate Profile:

Bachelor’s degree in Business, Finance, Statistics, or a related field.Proven experience in data analysis, reporting, and business intelligence.Proficiency in data visualization tools such as Tableau, Power BI, or similar platforms.Strong analytical skills with the ability to interpret complex data and provide actionable insights.Excellent communication skills, both written and verbal.Detail-oriented with strong organizational and time management skills.Ability to work independently and collaboratively in a fast-paced environment.

Career Level Description:

Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.Coordinates and supervises the daily activities of business or technical support or production team members.In charge of handling single and medium-sized line of business.Decisions are guided by policies, procedures, and business plans; receives guidance and oversight from the manager.Drives direct reports to achieve set metrics and business goals through coaching, mentoring, and providing regular feedback.Typically does not spend more than 20% of time performing the work supervised.Handles escalated issues.Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Equal Opportunity Employer: Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.

Location:

PRT Lisbon - Av. Mediterraneo, N°1

Language Requirements:

English

Time Type:

Full time

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