Discover ING Hubs Romania

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of 𝐨𝐯𝐞𝐫 𝟐𝟎𝟎𝟎 𝐡𝐢𝐠𝐡-𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐢𝐧𝐠 𝐞𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐬, 𝐫𝐢𝐬𝐤, 𝐚𝐧𝐝 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥𝐬.

We started out in 2015 as ING’s software development hub, then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and 𝐨𝐩𝐞𝐫𝐚𝐭𝐞 𝐟𝐫𝐨𝐦 𝐭𝐰𝐨 𝐥𝐨𝐜𝐚𝐭𝐢𝐨𝐧𝐬: 𝐁𝐮𝐜𝐡𝐚𝐫𝐞𝐬𝐭 𝐚𝐧𝐝 𝐂𝐥𝐮𝐣-𝐍𝐚𝐩𝐨𝐜𝐚.

𝐎𝐮𝐫 𝐭𝐞𝐜𝐡 𝐜𝐚𝐩𝐚𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 𝐫𝐞𝐦𝐚𝐢𝐧 𝐭𝐡𝐞 𝐜𝐨𝐫𝐞 𝐨𝐟 𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬, with more than 1800 colleagues active in Data Management, Touchpoint Channels & Integration, Core Banking, and Global Products.

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?

The Mission

We’re looking for a new colleague to join the NFR & Compliance Reporting Circle within COO Risk, Risk Services, as a (Senior) Business Analyst in the Compliance Reporting squad.

In this role, you’ll also be part of the Business Analyst Chapter, where you’ll collaborate with peers from other squads to share best practices, develop your expertise, and contribute to the continuous improvement of our standards and skills.

Your day to day

As a Business Analyst, you will play a key role in identifying and addressing strategic challenges within the squad, often working closely with a diverse group of stakeholders. In collaboration with the Product Owner and other squad members, you’ll help shape the squad’s strategic direction, with a strong focus on automation and delivering value to users. You’ll also ensure that all workflows are fully aligned with ING’s Agile Way of Working, fostering clarity and coordination across the team.

In this role, you’ll be responsible for gathering and documenting business requirements across a variety of Compliance initiatives. You’ll work closely with stakeholders from the Compliance function and Risk Behavior department, developers, fellow business analysts, and data delivery teams.

You will lead the design, implementation, and continuous improvement of dashboards using BI tools, ensuring data models effectively address Compliance needs and align with regulatory expectations and procedures. Your responsibilities will also include testing functionalities, validating data, coordinating User Acceptance Testing (UAT), and managing feature deployments. Additionally, you’ll support end-users by providing training on dashboard features and reporting tools.

As a Business Analyst, you communicate clearly and bring focus to the squad, with a strong sense of ownership and a results-driven mindset. You’ll serve a global client base, the Compliance community across all ING locations, making close collaboration with key business partners essential to your success.

What you’ll bring to the team

Experience:

3-5 years of professional experience with business and/or data analysisAbility to translate business needs into functional requirements and communicate them effectively in technical termsStrong analytical mindset, with hands-on experience in data visualization and reporting using BI tools (Cognos, PowerBI)You have excellent stakeholder management skills and the ability to communicate clearly and persuasively. You’re skilled at building strong relationships across diverse stakeholder groups, presenting proposals with confidence, constructively challenging ideas, and fostering alignment to move initiatives forward collaboratively.Compliance risk knowledgePreferred experience with Agile Way of Working (Scrum).Nice to have: experience as product owner, product manager

Tech stack/ knowledge:

Mandatory: SQL KnowledgeNice to have: SAS, Alteryx

Foreign languages: Advanced proficiency in English.

Other skills:

Data-savvy, with a keen eye for detailSolution-oriented and customer-focusedSelf-driven and autonomous, with a curious and exploratory approach to problem-solvingStrong coordination and decision-making skills, able to manage complexity and drive outcomesEducation: Bachelor’s Degree (or higher) in an Economic or IT related field

If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab).