JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Position Overview

We are seeking a skilled Business Analyst to join our team, focusing on operational requirements analysis and business requirements document (BRD) development for software solutions. This role will bridge the gap between JLL's operational needs and technical implementation teams.

Key ResponsibilitiesRequirements Gathering & Analysis

Collaborate with JLL operational stakeholders to gather comprehensive business requirements

Conduct stakeholder interviews and workshops to understand operational processes and pain points

Analyze current operational workflows and identify improvement opportunities

Document functional and non-functional requirements with precision and clarity

Documentation & Design

Develop detailed Business Requirements Documents (BRDs) for software development projects

Create system workflows, process diagrams, and data flow documentation

Translate business needs into technical specifications and user stories

Maintain requirements traceability matrices and acceptance criteria

Stakeholder Management

Facilitate requirement review sessions with business stakeholders and development teams

Present system proposals and gather feedback for requirement refinement

Ensure clear communication between operational teams and technical developers

Manage requirement changes and maintain documentation updates

Agile Collaboration

Work closely with development and QA teams under Agile methodology

Participate in sprint planning, daily standups, and retrospectives

Support user acceptance testing and requirement validation processes

Required QualificationsEducation & Experience

Bachelor's degree in Applied Mathematics, Computer Science, Business, or related field

2+ years of experience as Business Analyst or System Analyst

Experience in software development lifecycle and requirements management

Technical Skills

Proficiency in requirements documentation and BRD creation

Experience with workflow design and system architecture documentation

Knowledge of database concepts and SQL

Familiarity with Agile methodology and project management tools

Microsoft Office suite proficiency

Soft Skills

Excellent communication and stakeholder management abilities

Strong analytical and problem-solving capabilities

Team collaboration and leadership skills

Flexibility to adapt to changing business requirements

Preferred Qualifications

Experience in real estate or property management operations

Background in mobile application development or system analysis

Knowledge of UX/UI principles and user-centered design

Experience with process improvement and operational optimization

What We Offer

Opportunity to work with a leading global real estate services company

Professional development in business analysis and operational excellence

Collaborative work environment with cross-functional teams

Exposure to innovative technology solutions in real estate

Location: One Bangkok, Thailand

Employment Type: Full-time

Reports to: Head of Technology

Location:

On-site –Bangkok, THA

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.