Job Description Insight Global is seeking a proactive and highly organized Business Analyst to support daily and business-as-usual operations within a fast‑paced environment. This role requires strong communication skills, the ability to manage urgent incoming requests, and the discipline to work independently. You will work closely with business users to gather requirements, create Jira tickets for new requests, and complete reconciliations, data quality, and data governance activities. The ideal candidate is detail‑oriented, resourceful, and comfortable managing deadlines in a dynamic setting. The successful candidate will thrive in an environment where priorities shift quickly and requests come in continuously. You should be comfortable juggling multiple workstreams, communicating with business stakeholders, and managing your deliverables with minimal oversight. Strong organization, follow‑through, and responsiveness are essential. Day-to-Day Responsibilities Include (but are not limited to): - Monitoring and managing requests. - Work with business users to clarify requirements and gather the details needed to move requests forward. - Create and maintain Jira tickets for all new requests or issues. - Execute business-as-usual tasks assigned to you based on category ownership. - Perform ad hoc data analysis and reporting as needed. - Follow up proactively with cross‑functional partners to obtain missing information and drive requests to completion. - Manage competing priorities and deadlines, ensuring timely turnaround of urgent requests. - Collaborate with internal stakeholders and provide clear, professional communication at all times. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements - 2+ years of experience as a Business Analyst or similar role. - Previous experience within a bank or financial services company. - SQL: Beginner to intermediate (simple joins, basic query writing). - Excel: Proficient (VLOOKUP, pivot tables, filtering, data manipulation). Soft Skills Required: - Strong communication skills, with the ability to work closely with multiple business users. - Proven ability to handle urgent requests and manage tight deadlines. - Ability to work independently, solve problems proactively, and follow up with cross-functional teams as needed. - Power BI experience (reporting, dashboards, basic data modeling). - Exposure to automation, workflow tools, or ticketing systems.