Job Description The IT Systems Analyst reviews, analyzes, and evaluates information technology systems operations to ensure optimal performance and alignment with business needs. This role serves as the primary liaison between end-users and engineering/development teams, translating business requirements into technical deliverables. The analyst identifies, documents, and tracks system issues, while recommending improvements to enhance efficiency and user experience. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 2–5 years IT systems analysis experience ITSM knowledge Proficient in SharePoint & Excel Strong requirement gathering skills Experience with regression testing