Job Description Under the guidance of the HR Systems Architect, this position manages and optimizes the College’s HR systems—primarily Workday HCM—to support HR and institutional goals. It ensures a seamless employee experience, troubleshoots issues, implements enhancements, and collaborates across departments. Key Responsibilities Technical Support: Provide Tier II support for Workday HCM issues, acting as an escalation point and resolving problems promptly. System Maintenance & Updates: Participate in bi-annual Workday releases—testing, troubleshooting, and prioritizing new features. Routine Operations: Perform tasks such as data uploads (EIB), audits, and process scheduling. Collaboration: Work with HR, Finance, and IT on enhancements, defects, and new functionality. System Development: Assist in requirements gathering, design, testing, documentation, and deployment of HCM improvements. Stakeholder Engagement: Join design sessions to align solutions with business goals. Training & Documentation: Create and deliver user training, job aids, manuals, and video guides. Continuous Learning: Engage in Workday Community forums and stay updated on HR operations to identify process improvements. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Education: Associate degree or equivalent experience required; Bachelor’s preferred. Experience: 1+ year HRIS experience (business, technical, or systems analyst). 1+ year professional HR experience. Workday experience preferred. Skills: Strong analytical, problem-solving, and documentation skills. Ability to manage multiple projects under deadlines. Excellent communication and customer service orientation. Inclusive mindset; promotes respect and diversity. Attention to detail and commitment to quality. Collaborative team player; eager to learn new technologies.