Job Description We’re seeking a detail-oriented and technically savvy Business Analyst to join our digital media operations team. This role focuses on delivering video content to Multichannel Video Programming Distributors (MVPDs), managing on-demand assets, and supporting post-release operations. You’ll collaborate cross-functionally to define requirements, streamline reporting, and ensure seamless content delivery across platforms. Responsibilities Coordinate delivery of video content (movies, shows, PPV) to MVPDs across multiple platforms Define and document functional and technical requirements for content delivery systems Engage with partners to gather feedback, resolve issues, and improve delivery workflows Manage title metadata, artwork, and content specs for accurate and timely release Oversee post-release reporting, reconciliation, and issue tracking Analyze incoming requests and collaborate with engineering to scope and implement solutions Support content operations including ingestion, validation, and troubleshooting We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 3+ years of experience in business analysis, preferably in media or entertainment Proven ability to translate business needs into technical solutions Excellent communication and organizational skills Bachelor’s degree in Business, Media, or related field (or equivalent experience) Strong analytical skills with experience in digital media and content delivery systems Familiarity with Cable Labs standards and MVPD workflows Proficient in Excel for data analysis and reporting Experienced with Jira, Confluence, and documentation best practices Comfortable diagramming workflows and presenting findings to stakeholders Adept at cross-functional collaboration and partner engagement Solid troubleshooting skills and ability to manage operational escalations