Austin, TX, US
6 days ago
Business Analyst
We are looking for a highly motivated Business Analyst II to join the Business, Customer, and Marketing Analytics Team. In this role, you will be responsible for generating business insights that contribute to partners across the company. This role will support analytics initiatives and provide comprehensive analysis for assigned and ad hoc requests. This position will analyze and synthesize business, customer, and marketing performance data using internal and external sources. The role will contribute to customer analytics development and work collaboratively with cross-functional teams to identify reporting needs and help implement solutions for analytical process improvements.

Key job responsibilities
Provide strategic guidance by delivering data-driven, actionable insights that support leadership and key partner teams. Contribute to strategic discussions and help generate hypotheses. Analyze business impact levers (promotions, price, product, customer, etc.) using 3rd party competitive landscape tools, customer behavior metrics, and data science models. Serve as an analytical point of contact for projects, ad hoc analysis, and other initiatives. Collaborate with business partners to identify gaps in analytical processes and reporting; work with various teams to address these gaps and influence decision-making. Synthesize and communicate complex data and analyses through effective written documents and presentations. This job profile is not meant to be all-inclusive; may perform other duties as assigned or required.

A day in the life
• Contribute to knowledge sharing across the team
• Translate complex data and analyses to various levels within the organization to generate actionable insights.
• Present information effectively and respond to questions in meetings involving various levels of leadership.
• Strong analytical curiosity – ability to investigate the “why” behind various results.
• Proficiency in advanced analytical methods to identify patterns, relationships, and trends across multiple data sources.
• Synthesizes complex data from various sources to construct a narrative which can be understood by a broad audience. Skilled at developing simple visualizations that lead to clear insights for various levels of stakeholder groups.
• Experience querying data from large enterprise databases and writing/modifying SQL code to answer business questions.
• Self-directed, innovative thinker with a strong attention to detail.
• Excellent communication skills: listening, verbal, and written.
• Strong organizational, planning, and time management skills.
• Strong work ethic complemented with a positive, can-do attitude.
• Creative problem-solving skills, maturity to handle ambiguity, flexibility to perform in a dynamic collaborative environment, and ability to take ownership of workstreams.
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