Department mission

This position reports to the Retail Director and is part of the Retail Team of Hermès Benelux-Nordics based at the Head Office in Brussels.

Reporting to the Retail Director, the Business Analyst has a keyrole aimed at reporting on data from different sources of the business, analyzing to distill insights and propose actions, contributing to the overall success of the region.

As a Business Analyst you select, extract and remodel data across the different departments of our Retail subsidiary according to business reflections of various stakeholders.

You work on key indicators of all aspects of the business, creating and sharing tools and reports that connect indicators where relevant.

Keeping in mind business objectives, you build reports and tools that allow each stakeholder to easily use data as a basis for strategic reflection and decision making. In this capacity, your work supports the various specialists across the Head Office functions and in the stores.

You accompany the different internal users to ensure good understanding of their KPI’s and analysis and you contribute to the improvement of the existing tools.

You are a source of expertise on data extraction, processing and remodeling for others in the subsidiary who work on their department specific data.

Key responsibilities:

1) Regional Business Trends & Performance

You analyse and report on weekly, monthly and yearly trade, providing insights to maximize general business performance of the region. You provide benchmarks, analysis and key indicators to support decision making and strategic discussions for the subsidiary and the stores.

Extract, interpret, and summarize large amounts of relevant business data from various sources and a multitude of systemsCompilation of recurrent business reports and other information as requiredCreate presentations and supporting documents to summarize analysis for key business stakeholders and decision makersDevelop ad hoc reports as required to support key business initiatives, commercial strategy and business stakeholders.

2) Monitor Retail Performance

Together with the Retail Director, contribute to specific data related Retail analysis for the stores.In collaboration with the Retail Director and the Retail Merchandising Team you prepare the store monthly sales targets.You support the Store Managers with the preparation of the sales targets for the Sales Associates and analyse Sales Associates’ sales performance.You collaborate to the creation of ad hoc incentive schemes, work on the follow-up of results.You are in charge of preparing the agenda and coordinating the business meetings of the senior management with the Area Managers.

 

3) Sales Budgets

With the Retail Director you contribute to the construction of the annual sales budgets with Retail Planning and Finance for the stores of the region bringing together retail KPI’s analytics (traffic evolution, average spend ,…)perimeter effects, store management insights and market perspective.

 

4) Adhoc analysis

For the Retail Department you provide ad hoc analysis ( VM tests, retail animations performance, specific métier retail performance, …) collecting data and insights working cross functional.For the senior management you work on specific projects for the region providing analysis and insights & highlights that are helpful in making decisions.

Profile

At least 3 years’ experience in a retail context or digital / e-commerce environment.Bachelor’s and Master’s degree in a business or financeCommercial awarenessProactive, results-driven individual, demonstrating initiative, commercial creativity and client-centric approach.Confidence working with complex data and many different systemsExcellent use of Microsoft Office tools, Advanced Excel with very good presentation skills.Accurate, inquisitive, with analytical depth, critical thinker ability to present key conclusions and recommendations.Fluent French and English. Dutch or a Scandinavian language is a plus.Ability to work with tight deadlinesA dynamic autonomous and self-motivated individual