Business Analyst Company: Norstella Location: London, United Kingdom Date Posted: Aug 14, 2025 Employment Type: Full Time Job ID: R-1422 **Description** ***This role will also welcome applicants from the USA who are eligible to work in the USA*** **About Norstella** At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time. Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients: + Citeline – accelerate the drug development cycle + Evaluate – bring the right drugs to market + MMIT – identify barrier to patient access + Panalgo – turn data into insight faster + The Dedham Group – think strategically for specialty therapeutics By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India. **Job description:** We are seeking a Business Analyst who thrives on solving problems, asking insightful questions, and helping teams adopt new and better ways of working. Reporting directly to the Senior Director of Change Management and work closely with project leads to support strategic transformation initiatives across the company. **Responsibilities:** + Support the planning and execution of change initiatives across systems, processes, and teams. + Work closely with change leads and content operations team, as well as cross-functional stakeholders to deliver improvement. + Ask thoughtful, critical questions to challenge assumptions and surface barriers to change. + Assist in creating communication plans, training resources, and engagement materials that support adoption. + Help track progress, gather feedback, and adjust approaches based on team and stakeholder input. + Contribute to post-project reviews and ongoing improvement efforts. **Qualifications and experience:** + A curious and analytical thinker who enjoys solving problems and improving how things work. + Comfortable questioning existing processes and engaging others in open, constructive dialogue. + A clear communicator who builds strong relationships across teams. + Organized, adaptable, and motivated to learn and grow in a dynamic environment. + Education / Experience Required + Minimum Undergraduate (Bachelor’s) degree preferably in Life Sciences + 1–2 years of experience in consulting, project coordination, process improvement, or other business support roles. + Strong critical thinking and interpersonal skills. + Interest in life sciences, data, or health-related industries is a plus. + Experience working on multiple projects to strict deadlines / timelines + Adept at communicating complex ideas + A desire to work collaboratively with a wide range of stakeholders + Ability to be flexible and multi-task in fast-paced environment + Work collaboratively with a team in a hybrid/virtual environment across several time zones during the same 24h period Preferred Qualifications: + Postgraduate (master’s or PhD) degree in Life Sciences Travel:Potential travel to India or UK / US Location: UK or US **Benefits** + 25 days annual leave plus bank holidays, 4 days for volunteering and an extra Personal Day off! + Life assurance 4 x salary + Company Healthcare + 5% Pension match + Fabulous office in Central London, onsite cafeteria and a variety of restaurants and amenities nearby _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella’s job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.