Partner Business Analyst - Program Management & Reporting Location: Hoboken, NJ (Remote) Role Overview We are seeking a highly organized and analytical Partner Business Analyst to support the day-to-day operations and strategic execution for our Hyperscaler Enterprise Partnership Program. This individual will play a pivotal role in supporting program controls, governance & contract compliance, pipeline management, and delivering high-quality performance reporting across their assigned Hyperscaler. Key Responsibilities * Strategic Coordination and Program Administration: Manage operational and administrative tasks for the executive leader, including meeting coordination, agenda preparation, follow-ups, and tracking of key action items. * Governance & Compliance: Establish and maintain governance frameworks, workflows, and controls to ensure partner activities align with organizational policies and regulatory requirements. Ensure adherence to contract terms, obligations, and key deliverables. * Pipeline Management: Oversee and maintain the partner opportunity pipeline, ensuring accurate tracking, forecasting, and alignment with strategic goals. * Performance Reporting & Analytics: Develop and maintain dashboards and reporting mechanisms to monitor partner performance on a weekly, monthly, quarterly, and annual basis. Identify trends, surface insights, and drive data-informed decision-making. * Program Oversight: Coordinate across internal teams (legal, finance, product, etc.) and external partners to manage project timelines, deliverables, and key milestones. * Process Optimization: Continuously assess and improve internal processes to ensure efficiency, scalability, and clear accountability within the partner ecosystem. Qualifications * Bachelor’s degree in Business, Analytics, or related field (Master’s degree a plus) * 5+ years of experience in program management, partner operations, or ecosystem management * Demonstrated experience in creating governance structures, enforcing compliance, and contract management * Excellent organizational and communication skills, with a high attention to detail * Ability to manage multiple stakeholders and prioritize work in a dynamic, fast-paced environment Preferred Skills * Familiarity with partner ecosystems in Cloud, tech, SaaS, or similar industries * Experience with CRM and contract lifecycle management systems (e.g., Salesforce, Ironclad, etc.) * Strong analytical skills with hands-on experience in Power BI and/or Tableau * Strong business acumen and understanding of partner/channel models 1109533 **Job:** Service Owner **Job Family:** TECHNOLOGY **Organization:** Enterprise Learning & Skills **Schedule:** FULL\_TIME **Req ID:** 20116 \#location