At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Job Summary

Iron Mountain is seeking a motivated Performance Analytics Senior Analyst to join our Performance Analytics North America, Customer Excellence team.

In this role, you will be responsible for driving operational effectiveness through data-driven insights, optimizing resource allocation, and maintaining key performance indicator (KPI) frameworks to support strategic decision-making.

You will join a high-impact team dedicated to enhancing performance monitoring and automating reporting processes to support the broader Customer Excellence department.What You’ll Do

Design, automate, and maintain comprehensive Customer Excellence dashboards and Key Performance Indicator scorecards to deliver actionable performance insights to leadership.

Collaborate with Finance, Legal, and Compliance stakeholders to perform risk segmentation of Accounts Receivable portfolios and monitor credit risk exposure.

Ensure compliance with organizational standards by maintaining Standard Operating Procedures (SOPs) for reporting tools and ensuring data consistency during Mergers and Acquisitions integration activities.

What You’ll Bring

The ideal candidate will have:

Proven experience in data analytics, financial forecasting, or performance reporting within a fast-paced environment.

Strong knowledge of Finance and Accounting principles, specifically regarding Accounts Receivable, General Ledgers, and Profit and Loss implications.

Proven ability in utilizing data visualization tools (such as Power BI, Tableau, or Looker Studio) and advanced proficiency in Microsoft Excel and Google Workspace.

Technical expertise in SQL, Python, or Amazon Web Services (AWS) and experience working with Enterprise Resource Planning systems like Oracle.

What We Offer (Benefits)

Location: Bogota, Colombia (Hybrid).

Competitive compensation and benefits aligned with experience.

Flexible work options to support work-life balance.

Comprehensive health, wellness, and retirement plans

Opportunities for continuous learning and professional growth within strategic financial operations.

Ready to help us shape the future of data-driven decision-making? Apply today to join the Iron Mountain team!

Category: Administrative Services