Shape the future of business analysis by joining a dynamic team focused on driving operational excellence and strategic impact. 

As a Business Analysis Associate II within the Business Analysis team, you will lead and coach Business Analysts to deliver structured solutions using standard project frameworks. You will analyze business requirements, assess technical and operational impacts, and communicate effectively with stakeholders at all levels. You will play a key role in translating business needs into actionable solutions, driving process improvements, and supporting strategic objectives. We value inclusive communication, collaboration, and a commitment to continuous learning.

Job responsibilities:

Manage delivery of multiple small and medium projects, driving engagement and progress with stakeholdersEnsure firmwide controls and governance are followed throughout the delivery lifecycleEscalate issues and risks appropriately, collaborating for resolution and preventionCoordinate cross-functional collaboration to align efforts, share knowledge, and drive successful implementation of business strategiesParticipate in process improvement and controls initiatives aligned with firmwide policiesPerform business analysis activities from requirements gathering through testing and deploymentAnalyze data to identify problems, develop solutions, and generate insightful recommendationsCreate executive-level presentations and status updates for clients and stakeholdersDevelop, document, and enhance control frameworks, policies, and procedures to support operational excellenceUtilize strategic thinking to evaluate scenarios, assess risks, and make informed decisions impacting departmental outcomesProvide coaching to team members, fostering ownership, agility, and continuous learning while ensuring objectives are met efficiently

Required qualifications, capabilities, and skills:

Minimum two years of experience in a Business Analyst, Project Manager, Process Improvement, or Controls roleExperience in Home Lending applications and business operationsIntermediate to advanced proficiency in MS Office (Excel, PowerPoint, Pivot Tables), Tableau, Alteryx, UiPath, Python, Monday.com, and SQLAdvanced strategic thinking, with a track record of evaluating scenarios, assessing risks, and making informed decisionsDemonstrated leadership, ability to inspire and motivate, and promote collaboration, trust, and respect within the teamClear and effective communication skills, fostering an open and inclusive environmentAbility to set clear expectations, hold team members accountable, and recognize achievementsProvides constructive feedback and supports professional growth through coaching and mentoringAdapts to change and leads the team through transitions with confidenceDrives results by aligning team goals with organizational objectives and empowering individuals to succeedProficient in data analysis, reconciliation, and reporting tools

Preferred qualifications, capabilities, and skills:

Experience working in a matrix organization and independentlyExperience planning, executing, and delivering products or solutions requiring cross-team collaborationStrong analytical and problem-solving skillsAbility to work independently, manage time and multiple activities efficiently, and execute responsibilities with limited supervisionAbility to manage multiple stakeholders at all organizational levels and partner with technical teamsDetail-oriented, focused, and strong organizational skills