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I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** **Job Description / Role Profile** **Title: Business Account Manager – PDT Private** **Location: Chennai** **OBJECTIVES/PURPOSE** + Responsible for maximizing utilization in key Therapy Areas and patient outcomes of the Takeda offering in designated territories/accounts + Drive account stakeholder relationships; develop and monitor long-term relationships between Takeda, the account, and its key stakeholders + Responsible for driving and achieving business objectives through insights and analytics to prepare VB-KAM (Value Based - Key Account Management) plans within the allocated budget **ACCOUNTABILITIES** **Account Management** + Understand the accounting situation, challenges, and needs + Formulate comprehensive, robust, and insight-driven key account plans + Deliver agreed objectives and tactics within the key accounts to drive Takeda performance in defined Therapy Areas + Ensure account plans, objectives, and KPIs are transparent captured in CRM and planned + Manage the account plan execution according to agreed timelines and budget + Conduct market surveillance and communicate in-field intelligence on customer insights, external stakeholder activities, and trends to key internal stakeholders (including commercial, medical, market access) + Drive penetration in the nursing home and smaller accounts across Southern states by building strong distribution channel + In coordination with supply chain, ensure Takeda product(s) are available at the account level + Operate in a manner that aligns with compliance and legal requirements and according to marketing and sales strategies + Act as an ambassador of the Takeda brand, its vision, and values **Stakeholder Engagement** + Develop long-term relationships between Takeda and key strategic accounts and their stakeholders + Identify key external stakeholders and develop an understanding of their needs, collaborating on initiatives and co-creating mutually beneficial solutions that add value to them and the patients + Drive the implementation of innovative offerings with key stakeholders and help differentiate Takeda from its competitors + Support and advise Healthcare professionals on the correct use of Takeda products and services portfolio + Work along with the distributors to ensure timely availability of allocated products and SKU in the account , extended reach and penetration in the area allocated **Cross-Functional Team Leadership** + Proactively coordinate collaboration with Marketing, Medical, and Market Access (and other internal stakeholders) to align objectives and activities with accounts and external stakeholders + Monitor account plan progress and hold collaborators, and self, accountable as agreed + Lead the core account team meetings and present account plans and progress at relevant local meetings to the management + Identify and address any collaboration misalignments **Operational Excellence** + Prioritize and manage accounts within assigned territory by assessing appropriate business opportunities through contacts with key decision-makers and important local stakeholders + Systematically analyze success of plans (e.g. sales, market developments, competitors) and propose mitigating actions as needed + Use learnings to further improve planning and execution + Make changes as needed based on new business opportunities and changes in the marketplace to achieve financial objectives + Ensure all reports are submitted to the Head office on a regular basis + Maintain sufficient inventory to ensure availability of products and services + Build distribution channel to drive Nursing home and Mid to small size accounts **EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS** **Critical Skills and Competencies** + Strategic Approach: Balances the long-term vision while driving short-term goals + Collaboration: Establishes productive relationships and partners with others across the organization to ensure common understanding of objectives and to achieve shared goals + Drive for Results: Holds self and others accountable for delivering on commitments that align with our short- and long-term goals, focused on helping patients through innovation in medicine + Engage Others – Communicate with Impact: Motivates and influences others to gain support for ideas, strategies, and actions in service of providing superior pharmaceutical products to patients; provides appropriate background so messages are meaningful + Customer & Patient Centricity: Focuses on customer satisfaction and delivers a quality service or product to the agreed standards; understands the unmet needs of patients **Experience and Education** + Bachelor’s degree in science/pharmacy ; PGDBA/MBA desirable but not necessary + Minimum of 5 years of industry experience, with at least 3 years within specialty care environment (Pharma/Medical Device) + Experience in managing customer relationships across the full spectrum of customer types in healthcare industry; Account management experience desirable + Gastro/Hepatology /Critical Care + Healthcare environment knowledge + Experience of working across stakeholders like Procurement, HCP in OPD and IPD setting , Nursing etc within the key accounts **Locations** IND - Chennai **Worker Type** Employee **Worker Sub-Type** Fixed Term (Fixed Term) **Time Type** Full time