Mumbai, IND
23 days ago
Business Account Manager - PDT
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** **Title: Business Account Manager - PDT** **Location: Cochin (Kerala)** **_OBJECTIVES/PURPOSE :_** + Responsible for maximizing utilization in key therapy Areas and patient outcomes of the Takeda offering (portfolio of Plasma Derived Therapies) in designated territories/accounts + Drive account stakeholder relationships; develop and monitor long-term relationships between Takeda, the account and its key stakeholders + Responsible for driving and achieving the business objectives through insights and analytics to prepare VB-KAM (Value Based -Key Account Management) plans within the allocated budget **_ACCOUNTABILITIES:_** **Account Management** + Understand the account situation, challenges and needs + Formulate comprehensive, robust and insight-driven key account plans + Deliver on agreed objectives and tactics within the key accounts in order to drive Takeda performance in define Therapy Areas + Ensure account plans, objectives and KPIs are transparent to the whole account team and senior leaders (captured in CRM) + Manage the account plan execution according to agreed timelines and budget + Conduct market surveillance and communicate in-field intelligence on customer insights, external stakeholder activities and trends to key internal stakeholders (including commercial, medical, market access) + Support and collaborate with Access partner to gain product access to local formularies and/or protocols within own accounts. + In coordination with supply chain, ensure Takeda product(s) is/are available at account level + Operate in a manner that is always in line with compliance and legal requirements and according to the marketing and sales strategies. + Act as an ambassador of the Takeda brand, its vision and values **Stakeholder Engagement** + Develop long-term relationships between Takeda and key strategic accounts andtheir stakeholders + Identify key external stakeholders and develop deep understanding of their needs, collaborating on initiatives and co-creating mutually beneficial solutions that will add value to them and the patients + Drive the implementation of the innovative offerings with key stakeholders and help differentiate Takeda from its competitors + Support and advise Healthcare professionals on the correct use of Takeda product and services portfolio **Cross-Functional Team Leadership** + Proactively coordinate collaboration with Marketing, medical and market access (and other internal stakeholders) to ensure alignment in objectives and activities with accounts and external stakeholders. + Monitor the account plan progress and hold collaborators, and self, accountable as agreed + Lead the core account team meetings and present account plans and progress at relevant local meetings to the management + Identify and address any collaboration misalignments **Operational Excellence** + Prioritize and manage accounts within assigned territory by assessing appropriate business opportunities through contacts with key decision-makers and important local stakeholders + Systematically analyze success of plans (e.g. sales, market developments, competitors) and propose mitigating actions as needed. + Use learnings to further improve planning and execution + Make changes as needed based on new business opportunities and changes in the marketplace to achieve financial objectives **EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:** **_Critical Skills and Competencies:_** • Strategic Approach: Balances between the long-term vision while driving the short-term goals • Collaboration: Establishes productive relationships and partners with others across the organization to ensure common understanding of objectives and achieve shared goals • Drive for Results: Holds self and others accountable for delivering on commitments that align with our short- and long-term goals, never forgetting the result is to help patients through innovation in medicine • Engage Others- Communicate with Impact: Motivates and influences others to gain support for ideas, strategies and actions in service to providing superior pharmaceutical products to patients; provides appropriate background so that messages are meaningful with audiences • Customer & Patient centricity: Focuses on customer satisfaction and delivers a quality service or product to the agreed standards; understands the unmet needs of the patients. **_Experience and Education:_** • Bachelor’s degree in science/pharmacy • PGDBA/MBA desirable not necessary • Minimum of 8 years of industry experience with at least 5 years within specialty care environment (Pharma/Medical Device). • Experience in managing customer relationships across the full spectrum of customer types in healthcare industry. • Account management experience desirable • **Therapy and Product area knowledge** **(Gastro/Hepatology/Nephrology/Critical** **Care)** • Healthcare environment knowledge. **Locations** India **Worker Type** Employee **Worker Sub-Type** Regular **Time Type** Full time
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