Business Account Manager - PDT
Takeda Pharmaceuticals
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**Job Description**
**Title: Business Account Manager - PDT**
**Location: Cochin (Kerala)**
**_OBJECTIVES/PURPOSE :_**
+ Responsible for maximizing utilization in key therapy Areas and patient outcomes of the Takeda offering (portfolio of Plasma Derived Therapies) in designated territories/accounts
+ Drive account stakeholder relationships; develop and monitor long-term relationships between Takeda, the account and its key stakeholders
+ Responsible for driving and achieving the business objectives through insights and analytics to prepare VB-KAM (Value Based -Key Account Management) plans within the allocated budget
**_ACCOUNTABILITIES:_**
**Account Management**
+ Understand the account situation, challenges and needs
+ Formulate comprehensive, robust and insight-driven key account plans
+ Deliver on agreed objectives and tactics within the key accounts in order to drive Takeda performance in define Therapy Areas
+ Ensure account plans, objectives and KPIs are transparent to the whole account team and senior leaders (captured in CRM)
+ Manage the account plan execution according to agreed timelines and budget
+ Conduct market surveillance and communicate in-field intelligence on customer insights, external stakeholder activities and trends to key internal stakeholders (including commercial, medical, market access)
+ Support and collaborate with Access partner to gain product access to local formularies and/or protocols within own accounts.
+ In coordination with supply chain, ensure Takeda product(s) is/are available at account level
+ Operate in a manner that is always in line with compliance and legal requirements and according to the marketing and sales strategies.
+ Act as an ambassador of the Takeda brand, its vision and values
**Stakeholder Engagement**
+ Develop long-term relationships between Takeda and key strategic accounts andtheir stakeholders
+ Identify key external stakeholders and develop deep understanding of their needs, collaborating on initiatives and co-creating mutually beneficial solutions that will add value to them and the patients
+ Drive the implementation of the innovative offerings with key stakeholders and help differentiate Takeda from its competitors
+ Support and advise Healthcare professionals on the correct use of Takeda product and services portfolio
**Cross-Functional Team Leadership**
+ Proactively coordinate collaboration with Marketing, medical and market access (and other internal stakeholders) to ensure alignment in objectives and activities with accounts and external stakeholders.
+ Monitor the account plan progress and hold collaborators, and self, accountable as agreed
+ Lead the core account team meetings and present account plans and progress at relevant local meetings to the management
+ Identify and address any collaboration misalignments
**Operational Excellence**
+ Prioritize and manage accounts within assigned territory by assessing appropriate business opportunities through contacts with key decision-makers and important local stakeholders
+ Systematically analyze success of plans (e.g. sales, market developments, competitors) and propose mitigating actions as needed.
+ Use learnings to further improve planning and execution
+ Make changes as needed based on new business opportunities and changes in the marketplace to achieve financial objectives
**EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:**
**_Critical Skills and Competencies:_**
• Strategic Approach: Balances between the long-term vision while driving the short-term goals
• Collaboration: Establishes productive relationships and partners with others across the organization to ensure common understanding of objectives and achieve shared goals
• Drive for Results: Holds self and others accountable for delivering on commitments that align with our short- and long-term goals, never forgetting the result is to help patients through innovation in medicine
• Engage Others- Communicate with Impact: Motivates and influences others to gain support for ideas, strategies and actions in service to providing superior pharmaceutical products to patients; provides appropriate background so that messages are meaningful with audiences
• Customer & Patient centricity: Focuses on customer satisfaction and delivers a quality service or product to the agreed standards; understands the unmet needs of the patients.
**_Experience and Education:_**
• Bachelor’s degree in science/pharmacy
• PGDBA/MBA desirable not necessary
• Minimum of 8 years of industry experience with at least 5 years within specialty care environment (Pharma/Medical Device).
• Experience in managing customer relationships across the full spectrum of customer types in healthcare industry.
• Account management experience desirable
• **Therapy and Product area knowledge** **(Gastro/Hepatology/Nephrology/Critical** **Care)**
• Healthcare environment knowledge.
**Locations**
India
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time
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