About Our Culture
At Crawford, we value our people; as such, we hire for attitude and train for skill and offer a supportive and positive work environment, so our people are always developing their skills and expertise to thrive in their role.
We are seeking someone that can do the job, but just as important, are able to add to the already great culture of our team and can demonstrate the qualities below, because it’s who you are.
Drive – you are intrinsically motivated to give your best that is manifested through the high quality of your work and customer service.
Integrity – you are impeccable with your word and follow through on your commitments.
Growth mindset – you encourage collaboration in every interaction and welcome feedback in order to grow and also impart your learning with your team.
About the Opportunity
We are currently seeking an experienced Building Validator that will effectively manage the validation of building claims, including indemnity, the scope of works and repair costs. You'll also ensure all contractors comply with the company’s technical, service and compliance standards and relationship management of contractors, internal clients & Insurers.
We are ideally looking for people with an insurance background, however it is not essential.
About You
The role will suit candidates who can demonstrate the following:
Minimum 5 years related work experienceDomestic and commercial buildings scoping backgroundMaster Builders License or similar preferredAbility to scope and estimate cost of repairs to domestic and commercial propertiesProduce good quality reportsManagement of builders and contractors work in progress and performance via an online repair systemExcellent customer service, organisational and communication skillsIT and technologically competentProven technical competency and structured report writing
Key Responsibilities
Validation of building claims, including indemnity, the scope of works and repair costsWork within Service Level Agreements (SLA’s) and following policy liabilityCompile detailed and accurate scope of work or building repair schedule when requiredManage building suppliers via Contractor Connection systemProduce high quality and accurate written reportsHandle policy holders’ queries and concerns during the course of a claim when requiredAccountable for the recommended settlement outcome/value
About Crawford
Crawford is the world’s largest publicly listed claims management company operating in more than 70 countries. Crawford has been in operation for over 80 years and is committed to restoring and enhancing lives, businesses, and communities affected by natural disasters and catastrophic events.
Crawford is the only provider in Australia to offer services across the entire claim lifecycle – from ‘first notification of loss’ through to litigation:
Loss adjusting – property, major and complex loss, catastrophe response Third party administration (Crawford TPA is a Lloyd’s accredited provider)Forensic accounting including business interruption expertiseCyber responseManaged repair services (Contractor Connection)Quantity surveying, forensic engineering & building consultancy (CRD Building Consultants)
To learn more about Crawford, please visit www.crawco.com.au.
Crawford is committed to being an inclusive workplace that employs and retains the best and most diverse talent. We value diversity of thought, experience and perspective and aim to create a workplace where our people feel valued, respected, and empowered. We welcome applications from Aboriginal and Torres Strait Islander peoples and from people of all backgrounds regardless of gender identity, age, sexual orientation, disability, or ethnicity.
It is the policy of Crawford that all successful employees consent to a national police check. To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status.
Interested? Please submit a short cover letter explaining why you are suitable for the role along with your resume.