JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

This position reports to the Building Operations Coordinator (BOC) and is responsible for managing day-to-day helpdesk requests, reactive moves, and churns while demonstrating high-level security awareness and knowledge of emergency evacuation procedures. You will handle operational expertise including trouble ticket responses, IT equipment setup assistance, and small works covering painting, plumbing, electrical, and carpentry tasks. This role contributes to JLL's business objectives by ensuring efficient building operations, maintaining health and safety compliance, and supporting the facilities team to deliver excellent service that enhances client satisfaction and operational continuity.

What your day-to-day will look like:

Handle helpdesk requests and answer trouble tickets while assisting IT support with new hire equipment setup on desksPerform small works including painting, locks, handles, door closers, plumbing, electrical, carpentry, deliveries, and collectionsComplete general janitorial duties including unblocking toilets, rubbish removal, and replacing defective light bulbsManage internal moves and churns while understanding and complying with site health and safety requirements at all timesWear suitable PPE where required and understand all risks associated with undertaken tasks while carrying out relevant risk assessmentsConduct building fabric audits and support BOC and facilities team while maintaining BMS/system knowledgeCollate monthly utility meter readings and assist security personnel on occasion as needed.

Required Qualifications:

Minimum 3 years of experience including good DIY skills with some carpentry skills and basic electrical knowledgeMinimum leaving certificate education with problem-solving and decision-making abilitiesExcellent verbal and written communication skills with spreadsheet and word processing proficiencyCustomer-focused approach with assertive communication style and cultural awareness and sensitivityExperience dealing with helpdesk requests and trouble ticket systemsUnderstanding of health and safety requirements with ability to work safely and carry out risk assessmentsKnowledge of PPE requirements and emergency evacuation procedures.

Preferred Qualifications:

Licensed building technician certification or relevant trade qualificationsExperience with BMS (Building Management Systems) and utility managementBackground in facilities management or building operations environmentsKnowledge of internal moves and churn processes in corporate settingsExperience with building fabric audits and maintenance proceduresUnderstanding of IT equipment setup and support processesFamiliarity with security procedures and protocols.

Location: Onsite

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

Location:

On-site –Dublin, IRL

Job Tags:

GREF

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.