JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Shaping the future of real estate for a better world 

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. 

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. 

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. 

What this opportunity involves: 

Join JLL's dynamic property management team at one of Southbank's premier commercial properties. We're seeking an experienced Building Supervisor to take ownership of daily operations at 28 Freshwater Place, a prestigious 34,000 sqm NLA office building that forms part of the broader Freshwater Place body corporate complex.

Reporting directly to the Senior Engineering and Operations Manager, you'll be responsible for the ongoing operation and compliance of this premium A-grade property. This is a hands-on onsite role offering excellent career development opportunities within JLL's market-leading property management division. You'll work collaboratively with our General Manager, Property Manager and Finance Manager to deliver exceptional outcomes for our clients and tenants.

An overview of the role:  

Daily Operations & Client Management

·       Oversee comprehensive building operations Monday-Friday, 8:30am-5:00pm

·       Represent JLL and building owners to tenants, building and maintaining strong working relationships

·       Coordinate all parties required for seamless property operations

·       Monitor plant and equipment operations and conduct regular building inspections

·       Organise access and keys whilst ensuring building security at all times

·       Provide after-hours emergency support and attend scheduled testing as required (with time-in-lieu arrangements)

Maintenance & Compliance

·       Actively participate in annual Planned Preventative Maintenance program completion

·       Manage tenant service request platform and Risk and Compliance programs

·       Ensure all Essential Safety Measures requirements are consistently met

·       Coordinate specialist contractors and monitor performance against contract deliverables

·       Maintain JLL's online Evolution platform for PPM and Customer Service Requests

·       Conduct regular audits and assessments to ensure OHS legislation compliance

·       Manage operational issues, repairs and maintenance within agreed expenditure limits

Contract & Risk Management

·       Coordinate effective management and direct supervision of all property services

·       Assist with tender documentation preparation and service contract management

·       Ensure all service contract deliverables meet JLL and client requirements

·       Participate actively in risk and OPS AIDE audits, promptly addressing action items

·       Support capital works programs including comprehensive contractor management

·       Periodically inspect complex and plant to determine repair work priorities and safety aspects

Sustainability & Reporting

·       Contribute to NABERS/Green Star performance objectives working with contractors

·       Participate in annual NABERS audits and efficiency monitoring

·       Assist with preparing annual operations and capital works budgets

·       Provide input for monthly operational reports and quarterly budget updates

·       Gather information and statistics for management reviews and auditing obligations

Sound like you?  This is what we’re looking for: 

·       Tertiary qualifications in Facility Management or related field (desirable) OR substantial practical experience in A-grade, premium commercial or retail property management

·       Demonstrated technical knowledge, especially HVAC and electrical systems

·       Proven contractor management experience with strong performance monitoring capabilities

·       Thorough understanding of compliance and risk management requirements

·       Capacity to work unsupervised whilst managing multiple complex issues within tight deadlines

·       Goal-oriented mindset focused on meeting performance targets

·       Exceptional customer service ethic and positive approach to meeting client needs

·       Excellent communication abilities across all formats - written and verbal at all organisational levels

·       Proficiency in Yardi and JLL systems experience highly desirable

·       Proactive problem-solving attitude ensuring quick and efficient issue resolution

·       Ability to work positively within team environments including contractors and body corporate stakeholders

·       Strong organisational skills with ability to manage concurrent priorities effectively

Benefits:

·       Great employee discounts off fitness, wellbeing & other renowned bands

·       18 weeks paid maternity leave

·       Private Health Insurance Discounts

·       Active Social Club

·       Employee assistant program

·       Novated Lease for EV cars

·       Paid time off for volunteer work

·       Career Opportunities with Australia's #1 Commercial Real Estate firm

·       Premium offices

What you can expect from us:  

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. 

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. 

Interested candidates, please apply following the link below quoting job reference number REQ487219

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.