About Sally Beauty Holdings, Inc.

At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers.

To apply you must meet these guidelines/requirements:

This is a hybrid position requiring onsite work three days per week at the Support Center in Legacy West, Plano, TX.This position is not eligible for immigration sponsorship.Housing, relocation, and transportation assistance are not provided.Availability is required from June 1 through August 7, 2026, with a minimum commitment of 30 hours per week.

 

About the role

CosmoProf is seeking a Creative Operations & Brand Media Intern to support the Brand & Media team by helping manage creative intake, quality assurance, and launch readiness across channels. You’ll work closely with internal partners (brand, merchandising, ecommerce, CRM) and external agency teams to ensure assets are on-brief, on-brand, and accurate for web, app, email, and paid media.

This role is ideal for someone who’s detail-oriented, brand-minded, and interested in how creative work gets produced and activated in a performance-driven environment.

Responsibilities

Support creative requests by gathering essential inputs: objective, audience, product/category focus, offer details, required disclaimers, and destination URLs.Coordinate with internal partners and agencies to clarify questions and ensure everyone is aligned on what’s needed.Assist with preparing creative for channel execution (web/app/email/paid) by confirming placement requirements, correct versions, and final files.Help verify that campaign creative reflects the correct offer, product focus, and brand positioning.Research emerging and evolving platforms (e.g., new ad formats, creator tools, retail media capabilities, short-form video trends) and summarize:What’s changing and why it mattersHow competitors and adjacent brands are showing upRecommended test ideas for CosmoProf (low-lift pilots, creative formats, messaging angles)Recommended test ideas for CosmoProf (low-lift pilots, creative formats, messaging angles)Conduct pre-launch QA for assets across channelsFlag issues and recommend edits to improve clarity, compliance, and brand consistency.Capture creative learnings and examples of best-performing patterns (by placement or format) to inform future briefs.Compile a small set of “do / don’t” guidelines based on real executions (what created confusion vs what drove action).

Knowledge, skills & abilities requirements

Current student or recent graduate in Marketing, Communications, Advertising, Design, or related field.Strong attention to detail and ability to manage multiple requests in a fast-moving environment.Clear written communication skills (concise feedback, summaries, and follow-ups).Comfort working with spreadsheets and documents (Excel/Google Sheets, Docs/Slides).Interest in creative production, brand marketing, and paid media.Curiosity about platform trends (short-form video, creators, retail media, new ad units) and ability to turn research into clear recommendations.

Competencies & attributes

The approved competencies for SBH are listed below. Please include the proper descriptors for the level of position, e.g., Entry, Intermediate, Professional/Manager, Director, VP, GVP, or SLT.

Passionate Learner – Actively seeks to learn about brand marketing and paid media; open to feedback and applies learningsFlexible & Agile Adapter – Open to change, adaptable to shifting priorities, and works effectively with in a fast paced environmentTalent Builder – Shares ideas and knowledge, collaborates with peers, and supports team success.Effective Communicator – Communicates clearly and professionally, listens actively, and asks thoughtful questions.Team Builder – Works collaboratively with cross-functional partners and values inclusion and teamworkCustomer Focused Partner – Understands internal and external customer needs and supports marketing efforts that enhance the customer experienceStrategic Thinker – Supports marketing strategies and contributes ideas to improve execution and efficiencyBig Picture Thinker – Understands how marketing projects connect to broader brand and business goalsResults Driver – Manages time effectively, meets deadlines, and maintains a high standard of work.Problem Solver & Decision Maker – Uses available information and sound judgment to help resolve issues and support project success

 

Working conditions & physical requirements

Office-based corporate environment (hybrid – 3 days a week in-office)Should be based in Dallas Fort Worth areaProlonged periods of sitting and working at a computerAbility to attend meetings and collaborate with multiple teamsMinimal physical lifting or manual labor required

Location: Hybrid | Monday, Tuesday, Wednesday at the Sally Beauty Support Center, Legacy West (Plano, TX); Remote Thursday or Friday

The typical working environment is in the support center office, and the work is sedentary. Typically, the associate may sit comfortably to do the job. However, some tasks and activities may be walking, standing, bending, carrying light items such as papers, files, books, and small parts, driving an automobile to a store location, etc. These activities are not frequent and do not require significant physical demands to perform the work.

While involving everyday risks or discomforts, the work environment is designed with standard safety precautions. These precautions, typical of offices, meeting and training rooms, retail stores, residences, or commercial vehicles, include using safe work practices with office equipment, avoiding trips and falls, observing fire regulations and traffic signals,