VANCOUVER, BC, V5Y 2E2, CAN
17 hours ago
Brand Technical Specialist - TLS Western
**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. **Your role and responsibilities** Your Role and Responsibilities: As a TLS (Technology Lifecycle Services) Western Brand Technical Specialist/BDR (Business Development Rep) focuses on expanding the IBM's business opportunities and building strategic partnerships with our clients and Alliance partners. • Your responsibilities may include identifying new markets (white space) and potential clients, negotiating, closing deals, and managing relationships with key stakeholders. BDRs often work closely with the sales, marketing, and product teams to develop strategies for growth and innovation. You play a pivotal role in driving signing and revenue growth and achieving the TLS's business objectives. • The TLS Western Brand Technical Specialist/BDR is responsible for selling IBM Technology Lifecycle Services primarily around Multi-Vendor Services and Labor Based Service offerings directly to customers. Conditions for success include the ability to coordinate, lead and structure technology support solutions and services with multiple stakeholders across IBM, OEMs, and Clients that deliver outcomes aligned to their business agenda and priorities. • This role requires an understanding of navigating within the client’s ecosystem including an extensive, established network of relationships and proven track record of consultative solution selling to identify, qualify and advance opportunities. • As well, you are responsible to assist with the team opportunity growth plays (across Alliances platforms) for business development and opportunity identification. Lastly, you will take part and be a part of the broader TLS sales team assisting with RFP/RFI, and associated sales type activities to focus on continue growth for the business. • You must maintain in-depth skills in the specialty offerings which include maintenance services on Multi-vendor (MVS) services, hardware maintenance, networking, and third-party SW support. • You are responsible for closing the sale and winning the customer's satisfaction with the engagement and the offerings. • You will be required to work directly with all levels of the designated IBM account team, across all brands within IBM, as well as build strong working relationships with all buying personas within the assigned customer base. **Required technical and professional expertise** Environment: Professional knowledge of function, business unit or country operations. Understand organizational resources, priorities, needs and policies. This position includes participation in an IBM Sales Incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change. The compensation range listed for this position is the IBM Reference Salary that is used when you are not actively participating in a sales plan. Your actual base pay plus incentive opportunity will be determined by the Incentive Plan assigned to you. • A strong understanding of IT Service Management and infrastructure products HW/SW. • Prior training in IT support and understanding is a plus. • A good understanding of sales processes is preferred. • Ability to problem solve. • Ability to multi-task • Ability to build key customer relationship and comfortable to talk to c-level types. Preferred Professional and Technical Expertise : • Professional Expertise in contract execution with 2-3 year of experience preferred. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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