Amazon Mexico's Consumer Electronics Retail team is looking for a data driven, customer-obsessed, hands on and creative candidate to join our team. As a Brand Specialist, you'll own selected brands to help drive growth and help deliver a best-in-class customer experience on Amazon.com.mx, while facilitating great business relationships with some of Amazon's highest visibility brands.

You’ll be responsible for looking after the brands' product portfolio, contributing to improvements in user experience for customers and creating detailed weekly reports on performance. You’ll lead presentations and planning sessions with vendors and act as their main point of contact.

You will also provide support to drive business growth through detailed analysis of business inefficiencies and identifying solutions; proposing changes to operational processes; driving a high standard in customer satisfaction; ensuring high-quality product detail pages; and making recommendations for effective marketing campaigns.

To achieve success in this role, you will have strong analytical and relationship management skills. You are comfortable picking up new technologies and skills quickly. You'll be a problem solver, identifying issues or opportunity areas to create plans and drive improvement.

As a Brand Specialist, you will be fully involved in all business functions of your brands, including onsite marketing, vendor relations management and in-stock management. Some of the tasks associated with these functions include:
· Online marketing: improving product page data, developing marketing and merchandising plans, improving customer experience onsite, helping generating traffic and sales
· Vendor management: help growing selection of products to sell on Amazon, onboarding new vendors, identifying and resolving pricing issues
· In-stock management: tracking purchase orders, investigating late deliveries, resolving order rejections, working with vendors on PO automation.


Key job responsibilities
- Manage vendor relationships by serving as the primary point of contact, helping to grow product selection, onboarding new vendors, and identifying pricing opportunities to enhance customer experience
- Develop and implement onsite marketing strategies including improving product page data, creating merchandising plans, and helping generate traffic and sales for your assigned brands
- Conduct in-depth analysis of business data to identify trends, issues, and growth opportunities, creating detailed weekly performance reports with actionable insights
- Manage inventory availability by tracking purchase orders, investigating delivery delays, resolving order rejections, and working with vendors on purchase order automation
- Research technical and operational details to understand business drivers, develop meaningful insights, and effectively represent this perspective in planning discussions

A day in the life
As a Retail Vendor Manager, you'll start your day reviewing key performance metrics across your brand portfolio, identifying any immediate concerns that require attention. Throughout the day, you'll collaborate with vendors on improving product listings, resolving pricing discrepancies, and tracking purchase orders.
You'll spend time analyzing sales data to identify trends, preparing for vendor meetings where you'll present performance reviews and growth strategies.
Your role involves frequent cross-functional collaboration to enhance customer experience through improved product representation and inventory management.

About the team
Inclusive team culture

At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.