Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

Job summary:

The Brand Account Manager acts as direct point of contact for assigned stakeholders in order to transfer value proposition for AbbVie Brands. You understand customer’s needs and adapt accordingly, guide customers to solutions and agree on necessary steps toward it. You are the main commercial executor of the brand strategy in the multi-disciplinary In-Field Team. You continuously strive to gain market insights and proactively, transparently and constantly transfer relevant insights back the In-Field-Team. The Geography of this role primarily covers Central- and North-Western Switzerland.

Key responsibilities:

Customer Selling and Relationship Management:

Delivers expected performance and beyond in assigned territory (Sales)Differentiates AbbVie's value proposition to all healthcare providersProactively and continuously aspires to understand real customer needs, lead to a solution and create a win-win situationCreates pre-call plans using SMART objectives, effectively evaluates and documents sales callsIdentifies, develops and maintains disease state experts and speakers/advocatesUtilizes innovative approaches and resources to gain access to 'difficult to see' customersContinuously strives to gain market intelligence: insights into customer needs, expectations and environmental challenges (e.g. dedicates significant effort to the questioning stage of the stakeholder interaction in order to capture valuable insights around needs and expectations)

 

Clinical and Market Knowledge Development:

Develops and maintains in-depth disease, product, market and competitive intelligence expertiseConstantly seeks opportunities and act on them to grow existing accounts and open new onesDevelops and improves understanding of the emerging multi-stakeholder environment

 

Territory Management:

Develops a cycle journey plan that optimizes own as well as In Field Team/Brand Team resources to defined key customers, acts on it and constantly tracks progressContinuously analyzes sales reports and field intelligenceAccurately identifies customer position on sales cycle; effectively targets and tracks resources to maximize sales opportunitiesUnderstands market challenges and identifies business opportunities; deploys existing value-adding solutions to customers or drives the development of new tailored solutionsConsistently achieves set call metrics to maximize salesAdheres to industry and AbbVie compliance requirements while managing the territory

 

Information Sharing/Teamwork:

Shares relevant insights to the In-Field and Brand TeamShares best practice across the In-Field and Brand TeamNetworks in the In-Field Team to ensure support from other in-field roles or other identified roles within the organization to best address customer challengesMentors new Sales Representatives to enhance collaborative ways of working in the In-Field Team
Qualifications
Primary degree in science/nursing preferablePractical knowledge and understanding of customer/disease area requirementsIn-depth product, therapeutic and competitive knowledgeProficiency in the use of business technologyFluency in German and EnglishRelevant industry sales experience
Additional Information

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html