Position Summary:A Branch Service Manager's responsibility is managing the shop floor and handling minor shop administrative tasks that are the result of preventative maintenance and repairs. The branch service manager oversees the maintenance supervisor and/or technicians to assure the location aligns business objectives and customers demands.  Location: 80 Production Dr, Scarborough, ON M1H 2X8Schedule: Monday to Friday 6:30 AM to 3:00 PMSalary Range: $100,000 to $120,000  Major Responsibilities:  Manage preventative maintenance scheduling, quality, and customer satisfactionListen to and resolve customer complaints regarding services, products, or personnelHire, train, and evaluate personnelAssure that each direct report understands the company objectivesConfer with company officials to develop methods and procedures to increase sales, expand markets, and promote businessDirect and supervise associates engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services, s such as pumping gasoline for customersProvide staff with assistance in performing difficult or complicated dutiesPlan and prepare work schedules, and assign associates to specific dutiesAttend company meetings to exchange product information and coordinate work activities with other departmentsPrepare sales and inventory reports for management and budget departmentsFormulate pricing policies according to profitability requirementsOther projects and tasks as assigned by supervisor Qualifications:
  Qualifications:3 years of previous work experience in diesel shop maintenance required1 year of supervisory experience requiredAssociates Degree (business or technical) or Vo-Tech Graduate requiredIn-depth knowledge of all vehicle components including: engine, drive train, air-brakes, cooling systems, electrical systems, accessories, suspension, and tires requiredBrake/air brake certification, diesel certification, EPA 608/609 certification, and HVAC certification required.Proficiency in the use of Microsoft Outlook, Word, Excel, Access, and Powerpoint requiredStrong written/oral communication and people management skills requiredRegular, predictable, full attendance is an essential function of the jobWillingness to travel as necessary, work the required schedule, work at the specific location required, complete a Penske employment application, submit to a reference verification (to include past employment and education) are required
 Physical Requirements:The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The associate must regularly lift and /or move up to 25/lbs12kg, frequently lift and/or move up to 50lbs/ 23kg and occasionally lift and/or move up to 100lbs/45kg.Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus.While performing the duties of this Job, the associate is regularly required to stand; walk; sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms. 

Penske is committed to the principle of equity in employment - As part of this commitment, Penske endeavors to make its recruitment process accessible to any and all users.  Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process.  Please contact Sarah Karan, Recruiter at (905) 819-8001 or sarah.karan@penske.com  to make a request for reasonable accommodation during any aspect of the recruitment and selection process.  This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.