Branch Operations - Product Delivery Associate - Testing
JP Morgan
Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning.
As a Product Delivery Associate within the Branch Communications & Tools team, you enable the release of products and features by overcoming obstacles. As an emerging member of the team, you work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role.
Job responsibilities
Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficienciesContributes to change management activities across functional partners and documents adherence to the firm’s risk, controls, compliance, and regulatory requirementsDocuments blockers and impediments to aid with dependency management and resource availabilityCollaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelinesPerform assigned testing using established processes and tools to ensure quality and reliability, while understanding interfacing applications, test environments, and toolsDocument test plans, scripts, defects, and reports, maintaining comprehensive test case inventoryCollaborate with Product, and Technology to prepare test scenarios, participate in sprint ceremonies, and refine user stories Lead test efforts, mentor peers, and assist developers in problem resolutionManage multiple priorities and tight timelines while supporting project implementation and post-implementation reviewsDrive process improvements, facilitate methodology discussions, and evaluate opportunities for automationParticipate in project quality reviews, assess risks, and make recommendations as needed
Required qualifications, capabilities, and skills
2+ years of experience or equivalent expertise in product management, project management, or a relevant domain areaDemonstrated experience or equivalent expertise in product management, project management, or a relevant domain areaExposure to operational management and change readiness workstreams2+ years of system/application software testingSkilled in writing use cases, functional specs, scenarios, workflows, test cases, and test plansExperience in test case development and defect resolutionMotivated team player with strong interpersonal skillsAble to work well under pressure with excellent attention to detail
Preferred qualifications, capabilities, and skills
Emerging knowledge of product release and deployment processes Familiarity with JIRA and Agile methodologyFinancial Industry or Branch experience preferredBachelor’s degree or equivalent experience
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