Job Summary

Job Description

What is the opportunity?

The RBC Dominion Securities Management team located in Charlottetown is looking for a Branch Operations Assistant to join their team! You will provide superior service along with administrative and operational support to clients and employees.

What will you do?

Help manage incoming communications from clients, Advisors and other internal and external partners.Provide attentive and accurate service to clients and respond to their needsComplete administrative tasks to help the Management team: manage office stationery orders, boardroom scheduling, and provide support to the Branch Operations Manager when needed.Complete administrative and operational tasks to support Advisor teams: process incoming and outgoing funds, process account opening and maintenance documentation, etc.Serves as a first point of contact for staff regarding any technology-related issues, from hardware and software troubleshooting to system access and training.

What do you need to succeed?

Must-have

Meticulous attention to detail and excellent time management skillsExceptional written and verbal communication skills in English.Strong understanding of Windows OS and Microsoft OfficeA professional approach to all situations to create a positive working environmentAbility to complete duties independently seeking out own answers and solutionsHighly organized, with ability to prioritize and multitask in a fast-paced environmentExceptional problem-solving and troubleshooting skillsProven experience in technology support

Nice-to-have

Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) is an assetKnowledge of RBC Dominion Securities’ systems and procedures, an assetExperience in the securities industry is an asset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial services

Job Skills

Customer Interactions, Customer Service, Interpersonal Relationships, Office Tools, Problem Management, Teamwork

Additional Job Details

Address:

134 KENT ST, UNIT 602:CHARLOTTETOWN

City:

CHARLOTTETOWN

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-07-11

Application Deadline:

2025-08-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.