EssilorLuxottica, a fully integrated player, is a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses.

The company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.

With a worldwide presence across all stages of the value chain, EssilorLuxottica has over 180,000 employees committed to providing vision care and eyewear products that meet the individual needs and aspirations of each consumer. Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products that have been rigorously tested to meet internationally recognized standards, from the simplest pair of glasses to the most sophisticated custom-made lenses and branded eyewear.

By investing heavily in R&D for cutting edge lens and frame technology, as well as reimagining the design, form and function of eyewear, EssilorLuxottica constantly sets new industry standards for vision care and eyewear and the consumer experience around it. Beyond the products we make, our company and our people are deeply committed to elevating the importance of vision as both a basic human right and a key lever for global development.

For more information, please visit www.essilorluxottica.com

Position: Business Process Owner Order Management

Location: Lad Krabang/Bangkok, Thailand

MISSION:

Be the Process Owner for the Order management, including Order Acquisition, translation of the Commercial Order Requirements (explicit and implicit) into Technical Requirements, Order Fulfillment Strategies and Orchestration Drive introduction of new features & methods supporting Optimization, and transparency of processes of order management (supply execution, planning, Transfer Price, Aftersales, Master data…) Ensure the proper functioning and standardization of the company's processes, and their alignment with strategic, operational, and business objectives. Deploy best practices and implement standard information systems. Coordinate process streamlining and improvement with local teams, and support changes brought about by improvements. Be the voice of Operations in projects impacting the process, representing information system’s users. Define the application roadmap for its domain, in coordination with the Group IT, the Supply Chain strategy and internal stakeholders,

Description of significant activities

Organize the governance of the Process with Operations teams and stakeholders. Write the documentation related to the process and its improvement: process description, responsibilities, indicators, functional specifications. Plan, direct and coordinate activities related to the process and its improvement: description of existing situation, assessments needs, gap analysis, design/description of process and target activities (standards)  Coordinate and manage the implementation of the target process Supervise the validation of the process functional description ("BBP-Business Blue Print"). Analyze overall process performance (cycle time, costs, productivity, responsiveness), based on central and local indicators.

Work relations (internal/external)

Relations verticales : Hierarchical : SC Director Collaborators: Project Managers

 

Transversal relations: Operations Managers, Subsidiary Managers, Site Managers Supply Chain Managers, IT Managers Supply Chain Managers (Central/Subsidiary/Factory Planning) Purchasing Legal

 

External relations  : Business experts Consultants Business solution providers

Qualifications:

Level of knowledge equivalent to 5 years' higher education (Engineering school or Master 2 degree) in Supply Chain. (Skills in Production Planning, Inventory Management, Distribution Network Optimization, Sales and Operations Planning, Forecast Management, ERP, Logistics)    Project management skills Fluent written and spoken English  Excellent oral and written communication skills Negotiation skills Leadership Good interpersonal skills