BPO Associate Director
NTT America, Inc.
**Job Description**
+ Provide expert-level knowledge of US healthcare and health plans, including Medicare, Medicaid, and commercial insurance.
+ Develop comprehensive solution proposals that address client needs and improve health plan outcomes.
+ Build strong relationships with clients, understand their needs, and provide tailored solutions to meet their goals.
+ Work with clients to implement health plan solutions, ensuring smooth transitions and effective outcomes.
+ Collaborate with internal stakeholders, including sales teams, account managers, and technical experts, to deliver comprehensive solutions.
**Experience**
+ 15+ years of experience in US healthcare, with a focus on health plans and solution proposal development.
+ In-depth knowledge of US healthcare and health plans, including regulatory requirements and industry trends.
+ Strong analytical skills, with the ability to analyze complex data and develop effective solutions.
+ Excellent communication and interpersonal skills, with the ability to work with diverse stakeholders.
+ Proven experience developing comprehensive solution proposals that drive business outcomes.
+ Experience working with healthcare payers, providers, or vendors is highly valued
+ Proficiency in data analysis tools, such as Excel, PPT, SQL, or data visualization software, is desirable
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