Our client, a dynamic leader in the hospitality industry, is seeking a Group Booking Specialist to join their team. As a Group Booking Specialist, you will be part of the Groups team supporting customer success. The ideal candidate will have exceptional organizational skills, a passion for customer service, and the ability to manage multiple projects effectively, which will align successfully in the organization.

This position is a 90-180 days CONTRACT position and could go temp-perm!

Job Title: Group Booking Specialist

Location: Orlando, FL

Pay Range: $60K-$65K annually with performance-based opportunities

Shift: 8am-5pm Mountain Time, OT included 

What's the Job?

Be a champion advocate for your portfolio of customers through the contracting lifecycle of their booking needs. Manage numerous bookings simultaneously at various stages of the contracting process. Collaborate with Group Sales Managers and customers to collect and execute hotel and customer contracts and billing with precision and accuracy. Ensure exceptional customer satisfaction and retention by maintaining open lines of communication and promptly addressing inquiries or concerns. Collaborate closely with internal teams to ensure seamless execution of group bookings.

What's Needed?

2+ Years of Travel & Tourism in Lodging, Reservations & Group Reservations. Salesforce experience. Passion for helping businesses simplify their group travel needs. Extremely organized with proven ability to manage multiple projects and tasks while maintaining high attention to detail. Excellent listening, verbal, and written communication skills. Self-motivated, self-directed, and resourceful professional ready to grow their careers in a highly competitive environment.

What's in it for me?

Competitive base salary with opportunities for annual performance bonuses. Stock options for all associates, along with performance-based stock options. Comprehensive insurance benefits including medical coverage and 100% paid dental and vision insurance. 401(k) plan with a match program. Unlimited PTO and paid volunteer days to support your favorite non-profit.

Upon completion of waiting period associates are eligible for:

Medical and Prescription Drug Plans Dental Plan Supplemental Life Insurance Short Term Disability Insurance 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.