Front & Center: Join Priority Ford Body Shop as Our Receptionist!
Location: Norfolk, VA
Department: Body Shop
Position: Full-Time Receptionist
About the Role:
Priority Ford Body Shop in Norfolk is looking for a friendly, organized, and customer-focused individual to be the first point of contact for our body shop. As our receptionist, you’ll set the tone for our customer experience—both in person and on the phone. If you enjoy helping people, staying organized, and working in a fast-paced environment, we want to meet you!
What You’ll Do:
Greet customers and visitors in a professional and welcoming manner
Answer and direct incoming phone calls
Schedule appointments and maintain service calendars
Assist with intake paperwork and insurance documentation
Communicate with technicians and advisors to provide status updates
Maintain a clean and organized front desk area
What We’re Looking For:
Previous experience in a receptionist or customer service role (automotive a plus!)
Excellent communication and multitasking skills
Positive attitude and professional appearance
Dependability and punctuality
Basic computer skills (Microsoft Office, scheduling systems)
Why Work for Priority?
We offer best in class industry benefits:Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Apply Today!
Be the friendly face of a trusted name in automotive repair. Submit your resume and join the Priority family at Ford Body Shop in Norfolk!
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We offer best in class industry benefits:Competitive pay Medical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsHigh School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.