Solicits, secures arrangements, coordinates, and conducts follow-up for small local and group catered events as well as dry meetings and convention affiliates.
What will I be doing?
As a Coordinator, you are responsible for you will be responsible for performing the following tasks to the highest standards:
Generate contracts and BEOs in support of Senior Catering ManagersGenerate food and beverage revenue for groups and meetings of 50 or less guests with 10 or less guest room nights by responding to customer inquiries promptlyHandles negotiations with meeting planners and generate Banquet Event Orders based on agreed contractual terms. Prepare and process all required paperwork to include BEOs for groups with room blocks of 10 or less, and all other related correspondences with clientsSupport daily distribution of BEO's, reader boards and change logsMaintain excellent working relationship from initial lead call through follow-up solicitation and maintain contact with all support departments, including banquets and functions room departments, until event conclusionConduct property tours to promote facilities and servicesWork with Administrative Assistants in maintaining file room and proper stocking of Catering Marketing CollateralRepresent the catering department as neededWhat are we looking for?
A Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Positive attitude and good communication skillsCommitment to delivering a high level of customer serviceExcellent grooming standardsStrong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectationsStrong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challengesExcellent selling capabilities and the ability and desire to coach selling techniques to Team MembersExcellent organisational and planning skillsExperience in a similar role with a proven track recordIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Knowledge of local marketKnowledge of hospitalityPassion for sales and for achieving targets and objectivesDegree-level qualification in a relevant field would be advantageous
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!