A Conference and Banquet Host is responsible for assisting with set-ups and seating as well as managing queries to deliver an excellent Guest and Member experience while contributing to meeting departmental targets.

What will I be doing?

As a Conference and Banquet Host, you are responsible for assisting with set-ups and seating as well as managing queries to deliver an excellent Guest and Member experience. A Conference and Banquet Host will also be required to contribute to reaching departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

\nWelcome guests in a polite and friendly manner \nCoordinate seating for customers \nUp-sell with latest departmental incentives \nManage Conference and Banquet set-ups \nEnsure guests are billed accurately \nFollow cash handling procedures \nManage guest queries in a timely and efficient manner \nComply with company brand standards \nStrive to achieve departmental targets as part of the team \nEnsure cleanliness of work areas \nComply with hotel security, fire regulations and all health and safety legislation \nComply with local licensing laws \nAssist other departments wherever necessary and maintain good working relationships \nBe environmentally awareWhat are we looking for?

A Conference and Banquet Host serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\nPositive attitude \nGood communication skills \nCommitted to delivering high levels of customer service \nExcellent grooming standards \nFlexibility to respond to a range of different work situations \nAbility to work on your own or in teams \n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\nFood and Beverage and/or industry experience \nKnowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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