Aston Carter is hiring a Billing Resolution Associate!

Job Description

The Billing Resolution Associate is responsible for reviewing customer accounts to ensure accurate setup and billing in accordance with contracted terms. This role focuses on validating how customer accounts were established, confirming equipment and account data accuracy, and ensuring billing reflects contractual agreements. The associate will investigate account details, identify discrepancies, and coordinate resolutions before confirming closure with customers. Communication is primarily handled via email, with limited phone interaction once coordination is complete.

Responsibilities

Review customer accounts to ensure accurate setup and billing in accordance with contracted terms.Validate customer account establishment, equipment, and account data accuracy.Ensure billing reflects contractual agreements.Investigate account details to identify discrepancies.Coordinate resolutions for discrepancies and confirm closure with customers.Communicate primarily through email with limited phone interaction after coordination.

Essential Skills

2+ years in Data Entry, QA, or Customer Service roles involving data/account setup.Strong attention to detail.Critical thinking skills.Sharp communication skills.

Additional Skills & Qualifications

Prior experience in account coordination or data-focused roles.Experience in roles requiring editing, validation, or fine-detail review.Comfort with limited phone work after account coordination is complete.Experience working in structured training environments.Experience with outbound calls and troubleshooting.

PAY- $19

Work Environment

This position offers a fully onsite work model in a professional, air-conditioned office environment. The schedule is Monday through Friday, 8:00 AM to 4:30 PM.

Job Type & Location

This is a Contract position based out of Stuart, FL.

Pay and Benefits

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n
• Medical, dental & vision\n
• Critical Illness, Accident, and Hospital\n
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n
• Short and long-term disability\n
• Health Spending Account (HSA)\n
• Transportation benefits\n
• Employee Assistance Program\n
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Stuart,FL.

Application Deadline

This position is anticipated to close on May 16, 2026.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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