Description We are looking for an experienced Billing Manager to lead and oversee the operations of our billing department. This role requires a strategic and meticulous individual to ensure timely invoicing, compliance with regulations, and seamless collaboration across teams. The ideal candidate will bring strong leadership skills and a deep understanding of billing processes to drive efficiency and accuracy. Responsibilities: • Manage and supervise the daily operations of the billing department, including invoicing, payment processing, and collections, to maintain steady cash flow. • Ensure the accuracy and integration of billing data across systems such as PensionPro, FT Williams, and NetSuite, resolving discrepancies and improving workflows. • Monitor compliance with federal, state, and industry regulations, conducting regular audits and maintaining adherence to fiduciary standards and fee structures. • Lead and mentor a team of billing specialists, providing training, feedback, and fostering a collaborative environment for growth. • Develop and deliver clear communication materials for clients, explaining billing processes, fee schedules, and addressing inquiries promptly. • Generate detailed reports on billing metrics, payment trends, and outstanding balances to identify bottlenecks and support strategic decision-making. • Identify and implement improvements to billing procedures, including automation and collaboration with IT and finance teams to integrate new technologies. • Support client onboarding by setting up billing profiles, explaining fee structures, and ensuring a seamless transition into the billing system. • Collaborate with cross-functional teams, including client services, accounting, and IT, to align billing processes with organizational goals. • Stay updated on advancements in billing software and recommend upgrades or integrations to enhance efficiency and scalability Requirements • Minimum of 5 years of experience in billing management or supervisory roles. • Proficiency in billing functions, including invoicing, collections, and payment processing. • Strong knowledge of billing software and systems, such as PensionPro, FT Williams, and NetSuite. • Familiarity with regulatory standards, including fiduciary compliance and fee structures. • Excellent leadership and team management skills, with experience in mentoring and performance evaluation. • Exceptional communication skills, both written and verbal, for client interactions and team collaboration. • Analytical mindset with the ability to interpret data, generate reports, and optimize billing workflows. • Experience in 401k and RRSP administration is highly desirable. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .