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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Billing Executive - Facility Management (Site-Based)

Position Overview

The Billing Executive is responsible for managing all billing operations and financial documentation for facility management services at the assigned site. This role ensures accurate, timely invoicing, maintains financial records, coordinates with vendors and clients, and supports revenue recognition processes in compliance with contract terms and company policies.

Key Responsibilities

Billing and Invoicing

Generate monthly invoices for facility management services including hard services (HVAC, electrical, plumbing), soft services (housekeeping, security, landscaping), and ad-hoc work orders. Ensure all billable items are captured accurately per contract terms, service level agreements (SLAs), and actual services rendered. Prepare detailed backup documentation including service completion reports, time sheets, material consumption records, and photographic evidence where applicable.

Financial Documentation and Record Management

Maintain comprehensive billing files including contracts, purchase orders, delivery challans, service reports, and payment receipts. Track all financial transactions related to site operations and ensure proper documentation for audit purposes. Reconcile billing statements with actual service delivery and resolve discrepancies promptly.

Vendor and Sub-Contractor Coordination

Collect invoices from sub-contractors and vendors, verify accuracy against work orders and rate agreements, and process for payment approval. Track vendor payment status and maintain vendor accounts payable records. Coordinate with procurement team for purchase order issuance and closure.

Client Interaction and Coordination

Serve as primary point of contact for client billing queries and clarifications. Present monthly invoices with supporting documentation to client finance teams. Address billing disputes professionally and work toward timely resolution. Attend monthly review meetings to discuss billing status and outstanding payments.

Revenue Tracking and Reporting

Prepare monthly billing summaries, revenue reports, and aging analysis for management review. Track payment collections and follow up on overdue invoices. Generate variance reports comparing budgeted versus actual billing. Provide inputs for financial forecasting and budget preparation.

Compliance and Process Adherence

Ensure all billing activities comply with GST regulations, accounting standards, and company financial policies. Maintain tax documentation including GST invoices, e-way bills, and tax payment records. Support internal and external audits by providing required documentation and explanations.

System Management

Update billing information in ERP or facility management software systems. Maintain digital and physical filing systems for easy retrieval of financial documents. Generate reports using MS Excel or company-specific reporting tools.

Required Qualifications

Education: Bachelor's degree in Commerce, Accounting, Finance, or Business Administration

Experience: 2-4 years in billing, accounts, or finance roles, preferably in facility management, real estate, or service industry

Technical Skills:

Proficiency in MS Office, particularly Excel (pivot tables, VLOOKUP, data analysis)

Knowledge of accounting software or ERP systems (SAP, Oracle, Tally)

Understanding of GST regulations and tax compliance

Familiarity with facility management billing processes

Soft Skills:

Strong attention to detail and numerical accuracy

Excellent communication skills for client and vendor interactions

Ability to work independently with minimal supervision

Problem-solving capability for resolving billing discrepancies

Time management skills to meet monthly billing deadlines

Working Conditions

Site-based role requiring daily presence at the facility management site. Standard business hours with flexibility for month-end closing activities. Coordination with both on-site operations team and central finance department.

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.