**Our client, a leading B2B travel agency, is seeking a highly skilled Billing Disputes Specialist with extensive experience in the hospitality industry and proficiency in Salesforce.** This short-term role (2-6 months) requires a detail-oriented professional who can efficiently resolve billing discrepancies and virtual credit card disputes while collaborating with hotel suppliers. **Job Title: Billing Disputes Specialist** **Location:** Remote **Pay Range:** $21/hr **Duration:** 2-6 month project **Schedule:** 8am to 5pm MT (10am to 7pm ET) **Key Responsibilities:** + Investigate and resolve billing discrepancies and overcharges **from hotel suppliers** via email and phone. + Manage and resolve **virtual credit card (VCC) disputes** by working through a case queue. + Collaborate cross-functionally with internal departments and **hotel suppliers** to ensure accurate and timely resolution of disputes. + Analyze anomalies in billing and provide thoughtful resolutions that support financial accuracy. + Identify and recommend opportunities for system and process improvements to enhance team efficiency. **Required Qualifications:** + **Hotel industry experience is required** —The ideal applicants have worked in hotel billing, revenue management, or financial operations within the hospitality sector. **Candidates without hospitality experience (retail, insurance, healthcare) will not be considered. + **Strong Salesforce (CRM) expertise** —must be proficient in navigating and utilizing Salesforce for billing-related tasks. + Experience with investigating and resolving **virtual credit card (VCC) disputes** . + Strong communication skills with the ability to effectively engage suppliers and internal teams. + A quick learner ready to grasp systems, processes, and procedures. + Working knowledge of basic accounting principles. + Experience with Excel/Google Workspace. + Ability to problem-solve and manage multiple projects simultaneously while maintaining quality work. If this is a role that interests you apply now for immediate consideration. **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.