Company Description

Clean water for the world!

Veolia Water Hungary Ltd. is a market-leading membrane technology company, where we have been manufacturing and developing equipment for drinking water and industrial wastewater treatment for more than 20 years.

We operate at three locations: our factory is located in Oroszlány, our research and development center in Tatabánya, and our global customer service, financial center and project engineering in Budapest.

The Oroszlány membrane factory started operating in the industrial park in 2002, and has now become one of Hungary's leading water treatment technology manufacturing plants. Our products help purify drinking water and treat wastewater.

We are a cohesive, supportive community, offering a family-friendly, stable workplace. Because clean water will always be needed.

Job Description

As a billing and logistics specialist you will be responsible for the invoicing processes for Veolia including invoice creation, upload and delivery to customers as well as working with customers on resolving invoice related disputes including analyzing and resolving root causes. You will also be responsible for urgent logistics and delivery related escalations to ensure customer emergencies will be resolved as well as managing return orders. Setting up customer portals will also be part of your job.

Billing and Logistics:

Managing Billing and sending invoices to customers

Processing invoices (Pro-forma, intercompany, credit/re-bill, customs invoice)

Cash in advance invoice creation

Customer and government portal management and portal invoice uploading

Onboarding Veolia on customer portals

Work closely with finance / collection for credit block release

Support collection team to reduce past dues

Work closely with AP team to optimize vendor invoice mgmt.

Payment advice forwarding

 Managing return workflows and orders

Delivery note creation for 3rd party sales orders

Involvement in creation of 3rd party GR & IR

Resolving BNRTA issues

Tank creation/management

Work with shipping department to organize expedited shipments

Acquire proof of Delivery (POD)

Account Management

Handling queries to meet customer expectations

Gatekeeper to ensure customer data is correct in our system by engaging the relevant departments to update ERP

Dispute Management

Investigate and resolve customer invoice issues to facilitate cash collection for better cash cycle results

Perform root cause analysis to improve billing quality

Analyze root cause for dispute and eliminate to prevent reoccurrence

Qualifications

Essential

Advanced level of French and English

2-3 years relevant professional experience

Accuracy and attention to details

Time management and allocation of priorities

Effective and professional verbal and written communication – both with internal and external customers

Good problem-solving capability

Customer service attitude with ownership on any kind of queried

Logical thinking, analytical mindset

Reporting skills

Proficient IT skills including Excel and Outlook

Team Player

You can come to the office 1-2x/week

Desired Characteristics

University or Colleague degree

Advanced level of the language of the supported region

Solid SAP knowledge and experience as a user

Salesforce.com experience

Mentor attitude

Experience in customer service / order management

Additional relevant foreign language knowledge

Lean/Six Sigma or process improvement and project management mindset

 

What we offer: 

Motivated, professional team 

Family-friendly and environmentally conscious corporate culture 

Value-creating tasks and challenges

Competitive salary 

Regular training and development opportunities 

Cafeteria benefits

Medicare private health insurance 

Life insurance 

Employee assistance program (e.g., legal, health, psychological counseling, medical screenings) 

Employee referral bonus

Additional Information

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.