Kforce is immediately seeking an experienced Billing Analyst in support of our enterprise telecommunications and mass media client based in Maryland Heights, MO. This position manages and coordinates activities concerning the billing platform including but not limited to: * Researching functionality inquiries, managing enhancement requests, and providing support for billing system releases and upgrades * Assists the Billing Operations Management team by compiling data and producing reports to monitor SLA adherence, track departmental activity and recommend process improvements * This position has extensive interaction with company personnel, billing vendors, and other external contacts