At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. If you are looking for an organization that offers you development and new professional challenges, this is your opportunity! Iron Mountain is looking for Rental Billing Analyst, who will be part of the North American Billing team. These people will be in continuous interaction with American clients (advanced level of English essential). It is a great opportunity for you to develop or exercise your skills in analysis, conflict resolution, negotiation, process standardization and continuous improvement, among other things. Dare to work in a multinational company where you will have the opportunity to work with people from anywhere in the world and with a great impact in the United States. The Rental Billing Administrator is responsible for all aspects of executing monthly rental invoices for storage clients. JOB RESPONSIBILITIES: Responsible for the gathering information and executing monthly rental invoices for multiple locations clients Run reports relating to clients you bill to ensure the upmost accuracy Act as an in-house reference point for Client Facing Teams when clients inquire about rentals Identify, analyze, and inform in-house personnel on accounts when they need reviewing or inquiries submitted Maintain and enforce processes across multiple departments to ensure that billing and reports are accurate and complete Assist in reporting ensuring that data used to execute rental invoicing in custom CMS software is complete Special Project assigned as needed EXPERIENCE, SKILLS AND ATTRIBUTES: Microsoft proficiency (especially Excel) Strong work ethic with an ability to manage workload while efficiently and effectively prioritizing responsibilities to meet deadlines Ability to work effectively and collaboratively across several teams/departments Ability to listen with an open mind to employees, clients, etc. Proven team player Excellent communication skills – both written and verbal Exceptional diligence and attention to detail as well as resourcefulness and quick, practical thinking in a demanding environment Strong organizational, analytical, and time management skills Strategic thinker who is solutions-oriented and proactive in problem solving Category: Customer Support Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE **Requisition:** J0088523