Bilingual Sales & Customer Care Representative - Online Hiring Event
AT&T
**Job Description:**
**Kickstart Your Career with AT&T! Save the Date for Our Online Hiring Event – Thursday, August 21st!**
Are you ready to become a future voice of AT&T, a global leader in communications and technology? Don’t miss this exclusive opportunity to connect with us, get selected, and secure your job starting this September.
**How It Works:**
Register now to receive your personalized event link. Join anytime between 9:00 AM and 5:00 PM on August 21st and take the first step towards your new career!
**Inbound Bilingual Sales & Senior Customer Care Roles**
At AT&T, delivering unmatched service is rewarding: Starting with a competitive salary and great benefits.
**Sales Role:**
+ Base Salary: MXN $20,775/month (before taxes)
+ Average Monthly Bonus: MXN $8,000 (based on meeting sales & service targets)
**Additional Benefits for All Roles:**
+ Grocery Vouchers: MXN $1,519 monthly (distributed every 14 days)
+ Restaurant Vouchers: MXN $1,216 monthly (distributed every 14 days)
+ Life Insurance
+ 15 Days Christmas Bonus
+ Vacation Days + 3 Personal Days
+ Onsite Medical Services
+ 50% Discount on up to 5 AT&T Wireless Lines
+ Paid Training Starting Day One
**What You’ll Bring:**
+ Availability to start in September.
+ Advanced conversational English skills to communicate seamlessly with U.S. customers
+ Previous experience in sales, customer care, billing, collections, or related fields is highly preferred
+ Ability to train and work 40 hours per week during operational hours: 7:00 AM to 6:15 PM CST, Monday to Saturday (including Daylight Saving Time and holidays)
+ Willingness and ability to work **100% onsite** at our office
**What You’ll Do:**
+ Deliver exceptional customer service and billing support, resolving account issues efficiently
+ Build rapport by uncovering customer needs through discovery questions and empathy
+ Recommend personalized solutions such as rate plans, promotions, or usage tips to enhance customer satisfaction
+ Sell and support a variety of products including telephone services, hotspots, DIRECTV, internet, and business systems
+ Handle sales activities such as upgrades, package changes, adding new services, and plan modifications
**Important: This is NOT a remote position.**
You will be required to work onsite from your first day of training and throughout your employment. Availability to work onsite will be confirmed during the interview process. Currently, remote or hybrid options are not available.
**Seats are limited!** Secure your spot, apply now, get selected in August, and start your exciting career with AT&T this September 2025.
**Apply today and connect with your future!**
**Weekly Hours:**
40
**Time Type:**
Regular
**Location:**
Naucalpan De Juarez, Estado de Mexico, Mexico
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
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