New position with a leading & growing distributor &manufacturer in Richmond Hill. The Bilingual Document Processor/ Customer Service Specialist provides frontline support to companies’ Club members, processes rebate eligibility transfers, and assists with rebate submission documentation. The role also supports mailbox management and dispute resolution processes, contributing to an excellent member experience and smooth operation of club programs. This is a full time, permanent and In Office (Richmond Hill, ON) position. Salary 50K, full benefits. Hours: Friday - Monday (9.00 am - 5.00 pm). Growing organization & collaborative work environment!