BI-Automation Manager
Cognizant
**Training Lead, Learning & Development**
We're looking for an experienced and dynamic **Training Lead** to spearhead learning and development initiatives for a vast team across geographies.In this critical role, you'll manage, mentor, and empower a teams across diverse operational areas, ensuring the delivery of high-impact training programs that drive performance, foster growth, and align with our strategic objectives.
This position demands a leader with a strong background in instructional design, learning principles, and large-scale training program management. You'll be instrumental in shaping our learning culture and ensuring our associates have the skills and knowledge to excel in a rapidly evolving environment.
**Responsibilities:**
● **Strategic Training Leadership:** Develop, implement, and oversee a comprehensive training strategy, aligning learning initiatives with business goals and operational needs.
● **Team Management & Development:** Lead, coach, and develop team of trainers, fostering a high-performance culture, promoting continuous learning, and ensuring consistent delivery of training excellence.
● **Program Design & Delivery Oversight:** Provide expert guidance on instructional design principles and adult learning methodologies. Oversee the end-to-end development, delivery, and evaluation of diverse training programs, including onboarding, upskilling, compliance, and leadership development.
● **Curriculum Development:** Drive the creation and maintenance of engaging, effective, and scalable training content, leveraging various modalities (e.g., e-learning, blended learning, in-person workshops).
● **Stakeholder Collaboration:** Partner closely with department heads, subject matter experts, and senior leadership to identify training needs, gather feedback, and ensure training solutions are relevant and impactful.
● **Performance Measurement & Reporting:** Establish and monitor key training metrics (e.g., participation rates, knowledge retention, performance improvement). Analyze data to assess program effectiveness, identify areas for improvement, and report on ROI.
● **Technology & Innovation:** Evaluate and implement innovative learning technologies and tools to enhance the training experience and improve efficiency.
● **Quality Assurance:** Ensure all training materials and delivery methods adhere to established quality standards and best practices.
**Qualifications:**
● Bachelor's degree in Education, Human Resources, Business Administration, or a related field. Master's degree preferred.
● 15+ years of progressive experience in learning and development, with at least 5 years in a leadership role managing a team of trainers in a large organizational setting (preferably 500+ employees).
● Proven expertise in instructional design methodologies, learning principles, and various training delivery methods.
● Demonstrated success in developing, implementing, and evaluating large-scale training programs.
● Strong leadership, coaching, and mentoring skills with the ability to inspire and develop a diverse team.
● Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.
● Analytical mindset with the ability to use data to drive decisions and demonstrate training effectiveness.
● Proficiency with Learning Management Systems (LMS) and other learning technologies.
● Project management skills with the ability to manage multiple priorities in a fast-paced environment.
● Certification in training and development (e.g., CPTD, ATD) is a plus.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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