Site: The General Hospital Corporation

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

 

Job Summary

MGH Institute of Health Professions is a graduate school in Boston that provides entry-level and post-professional programs in Nursing, Communication Sciences and Disorders, Genetic Counseling, Occupational Therapy, Physical Therapy, and Physician Assistant Studies. The PhD in Rehabilitation Sciences and a PhD and Master of Science in Health Professions Education have been added in recent years to meet rising demand for highly educated health care professionals, educators, and researchers. Integrating classroom learning with research and clinical experience, the Institute grants doctoral degrees, master's degrees, awards certificates of advanced study, and offers continuing education to practicing professionals.

This is a 40 hour / week position.

The Development Services Manager (DSM) provides management and coordination of development procedures, processes, record/data analysis, and materials central to the IHP’s fundraising and alumni relations activities. The DSM is responsible for a number of operations critical to the success of the IHP’s fundraising and alumni relations programs including, but not limited to, data management, prospect research, endowed fund management, performance management, and management of event logistics (development-related events), and the central point person on the Blackbaud CRM, known internally at “Atlas”. The DSM will provide high-level customer service in interacting with all prospects and donors. This position reports to the Executive Director of Development and works collaboratively with the other development and alumni relations staff.

 

Qualifications

Principal Duties and Responsibilities:

         Serve as the Atlas expert within the development office to ensure that all staff utilize Atlas fully. Assist development and alumni relations staff in their knowledge and use of Atlas.         Represent the Development Office on all Mass General Brigham Enterprise Development Office committees and councils pertinent to this critical responsibility.         Oversee and manage information and records in Atlas database for the Development Office, including oversight of gift processing and record keeping, gift acceptance procedures and policies, gifts receipting  and acknowledgement; gift-in-kind, pledge and data entry; matching gift program, and alumni/donor/prospect biographical information database.          Lead or participate in projects associated with designing, implementing, testing, and maintaining of complex systems using the Atlas software.         Work with Finance to resolve any variances/discrepancies.         Work with the MGB Enterprise Development Team to create new reports and dashboards as needed. Build complex queries and exports for fundraising and stewardship communications.Develop and prepare gift status and fundraising reports and provide statistical analysis and evaluation of fundraising activities for departmental, Institute-wide and external          (MGB) distribution. Includes, for example, producing the Donor Roll in collaboration with the Office of Communications & Marketing.         Manage prospect/donor portfolios and assignments and ensuring accurate tracking. Provide prospect research and screenings for Executive Director of Development, President, and others in the
  Development Department.        Oversee all endowed funds with each school and program, working with Finance Office and other departments and schools as necessary to ensure all endowed funds are used and stewarded in
  accordance with donor’s intent.        Oversee tracking of the office’s planned giving program, providing support to the Executive Director of Development.        Ensure that the Development Office is compliant with MGB Gift Acceptance Policy and IRS regulations as they pertain to gift acceptance, processing, and acknowledgement.        Manage the workflow around fundraising events in Atlas including, but not limited to, developing dashboard, coordination of sponsorships, overseeing gift processing and tracking, data management,
  attendance, and event communications.         Work closely with the Director of Alumni Relations to build a strong pipeline of alumni data for improved engagement and employment data tracking. This includes various engagement events
  through Formstack registrations and surveys, LiveAlumni employment reports and data from the academic programs.         Create and run imports using BrightVine Data Link to add and maintain data in Atlas including education history and biographical updates.        Perform other duties as requested by the Executive Director of Development
 

Qualifications:

Bachelor's degree, and preferably a graduate degree, in nonprofit management or related discipline, or a combination of education and equivalent experience

Three to five years of relevant professional experience, preferably in development within higher education and/or academic medical center

Expert in Blackbaud CRM or or similar development database

Advanced Excel skills are a plus

Experience with programming language a plus (SQL and R)

Familiarity with and commitment to best practices in fundraising programs

Excellent organizational skills and attention to detail

Excellent writing and communication skills

Expertise project management

Experience in customer service, multi-tasking and grace under pressure

Excellent interpersonal skills, including the ability to listen and interact effectively with donors and Board members

Strong verbal and written skills

Ability to work well both independently and collaboratively, managing multiple projects and priorities

Ability to work in complex organizations

 

Additional Job Details (if applicable)

Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)

 

Remote Type

Onsite

 

Work Location

399 Revolution Drive

 

Scheduled Weekly Hours

0

 

Employee Type

Temporary

 

Work Shift

Day (United States of America)

 

EEO Statement:

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

 

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.