With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight\. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget\. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others\. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member\. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike\. The Beverage Manager is concerned with the Organizing and managing the activities of the Food & Beverage departments, including but not limited to theKitchen,BanquetOperations,Restaurants,RoomServiceandBars\(ifapplicable\),tomaintainhighstandards of food and beverage quality, service and marketing to maximize profits and insure outstandingcustomerservice\. **What will I be doing?** 20 % PlananddirectallfuntionsoftheFood&Beveragedepartmenttomeetthedailyneedsof theoperatoin\. 15 % Prepare, assign and delegate responsibility andauthority for the operation of the variousfoodandbeveragesubdepartments\. 10 % Develop, implement, and monitor schedules for the operation of all food & beverage outletstoachieveaprofitableresult\. 10 % Participate in the creation and marketing of menu designs toattract a predeterminedcustomermarket\. 10 % Implement effective controls of food, beverage and labor costs among all subdepartmentsand monitor the food and beverage budget to ensure efficient oepration and thatexpenditures stay within budget limitations, including achieving budgeted revenue and laborexpenses\. 10 % Regularly review,evaluate, andrespond tocustomer satisfactionand/or dissatisfactionofthe individual outlets; recommend new operating and marketing policies whenever achange in demand, customer dissatisfaction, or a change in competitive environmentrequiressuchchanges\. 10 10 % % Insure compliance with all Hilton Hotels policies and procedures that relate to food andbeverage,aswellaslocal, state,andfederallawsand regulations Hire, train, supervise, develop, discipline, counsel, and evaluate line employees accordingtoHHCpoliciesandprocedures\. In addition to performance of the essential functions, this position may be required to perform a combination ofthe following supportive functions, with the percentage of time performing each function to be solely determinedbythesupervisorbasedupontheparticular requirementsofthecompany\. ·Participateinthedevelopmentoftheannualbudget;developshortandlongtermfinancialoperatingplans\. ·Attendmandatorymeetings\. ·Participate in Manager on Duty coverage program,which may require occasional weekend stayovers\. ·Participateincommunitypublicrelationsforthehotel\. ·Utilizecomputerequipmenttoanalyzeforecast,cost,andrevenuereportsandmakedecisionsbasedonthatinformationtoensuremaximizingofprofits\. ·Keepwork area clean and organized\. ·Complete other duties as assigned by supervisor\. ·DemonstratepositiveleadershipcharacteristicswhichinspireTeamMemberstomeetandexceedstandards\. ·Attendmandatorymeetings\.·Participate in Manager on Duty coverage program,which may require occasional weekend stayovers\.·Participateincommunitypublicrelationsforthehotel\.·Utilizecomputerequipmenttoanalyzeforecast,cost,andrevenuereportsandmakedecisionsbasedonthatinformationtoensuremaximizingofprofits\.·Keepwork area clean and organized\.·Complete other duties as assigned by supervisor\.·DemonstratepositiveleadershipcharacteristicswhichinspireTeamMemberstomeetandexceedstandards\. # OTHER DUTIES AssimilateintoTheHiltonFamilyPRIDE/CAREculturethroughunderstanding,supportingandparticipatinginallelementsofPRIDE/CARE\.Demonstrate workingknowledgeoftheservicestandards\. Regularattendanceinconformancewiththestandards,whichmaybeestablishedbyHiltonfromtimetotime,isessentialtothesuccessfulperformanceofthisposition\. Duetothecyclicalnatureofthehospitalityindustry,employeesmayberequiredtoworkvaryingschedulestoreflectthebusinessneedsofthehotel\. # SAFETYREQUIREMENTS Personal Protective Equipment \(PPE\) may be required when performing work duties that may have the potentialof risk to your health or safety\.The hotel will provide the required PPE\.Team members will be trained in theproper use and care of any assigned PPE\.It is your responsibility to report defective, damaged or lost PPE, orequipmentthatdoesnotfitproperly,toyourManager\. # ORGANIZATIONALRELATIONSHIPS Positions directly reporting to this position \(titles\): Chef Restaurant Manager Banquet Manager/Captains \(if applicable\)RoomServiceManager BeverageManager/Supervisor # SPECIFIC JOB KNOWLEDGE,SKILL ANDABILITY Theindividualmustpossessthefollowingknowledge,skillsandabilitiesandbeabletoexplainanddemonstratethatheorshecanperformtheessentialfunctionsofthejob,withorwithoutreasonableaccommodation\. qThoroughknowledgeoffoodandbeverageoperationsincludingfoods,beverages,supervisoryaspects,servicetechniques,andguestinteraction\. qConsiderable skill in math andalgebraic equations using percentages\. qAbilitytowalk,stand,and/orbendcontinuously toperformessentialjobfunctions\. qAbility to communicate in English, both orally and in writing, with guests and employees, some of whomwillrequirehighlevelsofpatience,tact,anddiplomacytodefuseangerandtocollectaccurateinformationandtoresolveproblems\. qAbilityto work under pressure and deal withstressful situations during busy periods\. qConsiderable skill in math andalgebraic equations using percentages\.qAbilitytowalk,stand,and/orbendcontinuously toperformessentialjobfunctions\.qAbility to communicate in English, both orally and in writing, with guests and employees, some of whomwillrequirehighlevelsofpatience,tact,anddiplomacytodefuseangerandtocollectaccurateinformationandtoresolveproblems\.qAbilityto work under pressure and deal withstressful situations during busy periods\. **What are we looking for?** **_Required Qualifications_** **_Preferred Qualifications_** Please list specific qualifications/experience, knowledge, skills and abilities needed for this position: ·A tertiary qualification majoring in Hospitality ·4 to 5 years of experience in F&B Service as supervisor ·Four year college degree preferred ·Alcohol Service Permit \(if state\-required\)\. CPR certification preferred\. ·Additional language ability preferred Education BA/BS/Bachelor's Degree BA/BS/Bachelor's Degree License/ Certificates \- \- Years of related experience 5\-7 5\-7 Yearsof management or supervisory experience 4 4 Management or supervisory experience type Director Director Add'l requirements \(i\.e\. % of travel, etc\.\) NA NA • Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance\. • Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you\. • Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals\. • Strong leadership, people management and training skills\. • Guest oriented and able to confidently build and exceed service standards\. • Thorough knowledge of service, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings\. • Strong interpersonal skills and attention to details\. • Key strengths \(under the 9 competencies\) in people management communication and planning\. • Thorough knowledge of restaurant operations including food, beverages, supervisory aspects, • service techniques, and guest interaction\. • Considerable skills in math and algebraic equations using percentages\. • Able to communicate in English, both verbally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems\. • Able to work under pressure and deal with stressful situations during busy periods\. • Outgoing personality and willing to work for long hours\. **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands\. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Food and Beverage_ **Title:** _Beverage Manager_ **Location:** _null_ **Requisition ID:** _HOT0C2TL_ **EOE/AA/Disabled/Veterans**