Fremont, CA, 94536, USA
4 days ago
Benefits Specialist
Description We are seeking a detail-oriented and customer-focused HR Specialist to manage employee inquiries related to Benefits, Leave of Absence (LOA), and Workers’ Compensation. This role plays a critical part in supporting employees through open enrollment, benefits administration, and leave processes, ensuring compliance and exceptional service delivery. + Serve as the primary point of contact for employee inquiries regarding benefits enrollment, LOA eligibility, and related policies. + Guide employees through LOA processes, including qualification criteria, documentation, and return-to-work procedures. + Administer 403(b) retirement plan processes, including contribution changes and distribution requests. + Support open enrollment activities, including answering questions, following up on incomplete enrollments, and ensuring timely submissions. + Manage Workers’ Compensation claims, coordinating with employees and vendors to ensure accurate reporting and compliance. + Review and reconcile benefit invoices received via mail for accuracy and timely processing. + Maintain accurate records and documentation for benefits and LOA transactions. + Respond to a high volume of emails and inquiries, providing clear and timely communication. + Deliver exceptional customer service through proactive follow-ups and issue resolution. Requirements Strong knowledge of employee benefits, LOA policies, and Workers’ Compensation regulations. Experience with 403(b) plan administration preferred. Excellent written and verbal communication skills; ability to explain complex policies in a clear, empathetic manner. High attention to detail and organizational skills to manage multiple priorities. Proficiency in HR systems and Microsoft Office Suite. Ability to work independently and collaboratively in a fast-paced environment. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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